At a Glance
- Tasks: Support and maintain Microsoft Azure cloud infrastructure while providing top-notch user support.
- Company: Join Yealand Fund Services, a fast-growing financial services firm driven by technology.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Flexible working environment with excellent career development opportunities.
- Why this job: Make a real impact in IT while working with cutting-edge Microsoft Azure technology.
- Qualifications: 2-3 years in IT support with strong knowledge of Windows 11 and Azure services.
The predicted salary is between 24000 - 36000 £ per year.
Cloud & Azure Focus | Financial Services | Circa 30k per annum + benefits
Are you ready to accelerate your career in IT and gain hands‑on experience with cutting‑edge Microsoft Azure cloud technology? Join Yealand Fund Services, a rapidly growing financial services firm, where technology drives everything we do. This is a genuinely hands‑on, high‑impact role for an experienced Support Analyst ready to grow with our expanding business.
The Opportunity:
- Cloud‑Focused IT Support: Reporting to the IT Manager, you will be the linchpin for our technology operations, delivering exceptional 1st and 2nd line support across our organisation. You won’t just be resetting passwords—you’ll be actively involved in maintaining and deploying our Microsoft Azure cloud infrastructure.
What You’ll Be Doing:
- Azure & Cloud Management: Support and maintain our Microsoft Azure environment (VMs, storage, networking) and manage Azure Active Directory (user provisioning, group policies, access management).
- User Support Expert: Provide timely 1st/2nd line support for hardware, software, and network issues, managing the service desk queue, and working closely with our managed service provider.
- System Deployment: Build, configure, and deploy Windows 11 laptops and maintain business‑critical finance applications, ensuring security and optimal performance.
- Microsoft 365: Support users across the full Microsoft 365 suite (Outlook, Teams, SharePoint).
- Continuous Improvement: Contribute to IT infrastructure upgrades, documentation, and the deployment of new, innovative solutions.
What You’ll Bring:
- Experience: 2-3 years in an IT support, helpdesk, or 1st/2nd line role, ideally in a service desk environment.
- Technical Stack: Strong working knowledge of Windows 11, Microsoft 365, and practical experience with Azure cloud services and Azure Active Directory.
- Aptitude: Excellent problem‑solving, strong interpersonal skills, a customer‑focused mindset, and the ability to manage multiple priorities in a fast‑paced environment.
- Networking: Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
Bonus Points: Microsoft certifications (Azure/M365), ITIL knowledge, or familiarity with PowerShell scripting.
Why Join Yealand?
- Growth: Own your career trajectory! We are committed to developing our people and offer vast opportunities to specialize in cloud, security, or business systems as we expand.
- Impact: Make a real difference by supporting critical financial operations our clients rely on every day.
- Modern Tech: Work hands‑on with the latest Microsoft Azure technology and constantly evolve your skillset.
- Hybrid Work: Enjoy flexibility with our hybrid working model based in Peterborough.
If you are a driven IT professional ready for a hands‑on role where your expertise in cloud technology will grow exponentially, apply today!
IT Support Analyst - Hybrid in Peterborough employer: Crooton
Yealand Fund Services is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where technology is at the forefront of our operations. With a commitment to hands-on experience in cutting-edge Microsoft Azure cloud technology, we provide our IT Support Analysts with the opportunity to make a significant impact while enjoying the flexibility of a hybrid working model in Peterborough. Join us to advance your career in a supportive environment that values innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst - Hybrid in Peterborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Crooton values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Crooton might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Crooton!
✨Direct Apply to Crooton
Let's not forget to apply directly through the Crooton website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Analyst - Hybrid in Peterborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Crooton.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Crooton. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Crooton
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
