At a Glance
- Tasks: Ensure smooth operations in a care home and enhance customer experiences.
- Company: Join a supportive care home team in Wimbledon, UK.
- Benefits: Competitive salary, bonuses, retail discounts, and free medical services.
- Other info: Great opportunity for growth in a rewarding environment.
- Why this job: Make a difference in people's lives while developing your career in healthcare.
- Qualifications: Experience in administration, HR, and finance; strong attention to detail.
The predicted salary is between 31500 - 38500 £ per year.
Wimbledon, United Kingdom Posted on 03/08/2026
This is a great opportunity for an experienced, organized, and positive Administrator to join our Care Home management team.
This pivotal role requires an experienced professional to ensure the home runs efficiently and promote a positive customer experience.
Key Responsibilities
- Customer Experience & Sales: Lead showrounds, manage enquiries to drive occupancy, and handle all customer feedback.
- HR & Recruitment: Manage recruitment administration (new starter checks, inductions), process payroll, and provide first-line HR guidance to staff.
- Finance & Compliance: Oversee petty cash, resident accounts, maintain accurate staff records (training/appraisals), and ensure all rotas are complete.
- Team Leadership: Supervise and direct junior administration staff.
- Proven customer-facing and HR administration experience.
- Experience with privately funded care packages
- Excellent attention to detail and strong prioritisation skills.
- High proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience with recruitment, onboarding, payroll and finance administration.
- Experience in the Healthcare Industry
- CIPD qualification is beneficial
- Rewards
- You'll receive a competitive salary plus a generous benefits package,
- including a Rewarding Excellence CQC bonus (up to £500)
- an unlimited Refer a Friend scheme
- and access to a wide range of retail discounts and free medical/counselling services
Care Home Administrator in Merton employer: Crooton
As a Senior Horticultural Technician at our Laleham location, you will thrive in a supportive and dynamic work culture that values innovation and excellence in horticulture. We offer competitive salaries, a company vehicle, and ample opportunities for professional growth, ensuring you can develop your skills while contributing to a prestigious portfolio of clients. Join us to be part of a team that is passionate about creating beautiful landscapes and committed to sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator in Merton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Crooton.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Crooton.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Crooton, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Home Administrator in Merton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Crooton.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Crooton.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Crooton. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Crooton. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Crooton
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Crooton’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
