Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide tech support and turn customer queries into sales opportunities.
- Company: Dynamic company in Westerham with a focus on growth and innovation.
- Benefits: Competitive salary, commission, guaranteed bonus, and weekends off.
- Other info: Enjoy a balanced work-life with a supportive team environment.
- Why this job: Kickstart your career with expert training and uncapped earning potential.
- Qualifications: Sales experience, strong IT skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Westerham, Kent (TN16) | Contract: Permanent, Full-Time
Hours: Mon-Fri, 8:30 AM - 5:00 PM
Earnings: Competitive Salary + Commission + Annual Bonus (Guaranteed Bonus*)
The Opportunity
Are you a tech-savvy communicator with a knack for closing deals? We are looking for an Inbound Customer Service Representative who can balance expert technical support with a sharp sales mindset. Based in our Westerham office, you'll be the face of the brand, turning support queries into sales opportunities.
Why Join Us?
- Guaranteed Bonus: Kickstart your earnings with a guaranteed bonus during your first two months of training.
- Uncapped Potential: Competitive base salary plus a performance-driven commission and annual bonus scheme.
- Weekends Off: Enjoy a healthy work-life balance with a standard Monday-Friday schedule.
- Expert Training: A comprehensive 2-week training program to ensure you hit the ground running.
The Role
You won't just be answering phones; you'll be solving problems and driving revenue through:
- Technical Support: Providing guidance via phone, live chat, and email.
- Sales through Service: Identifying out-of-warranty needs and matching customers with the right products.
- Target Excellence: Meeting KPIs and sales goals by understanding product features and benefits.
- System Mastery: Navigating multi-monitor setups and CRMs (Salesforce/HubSpot) to keep records precise.
What We're Looking For
- The Closer: A proven track record in sales or a target-driven service environment.
- The Techie: Strong IT skills and the ability to learn new software quickly.
- The Communicator: Exceptional verbal and written skills with a 'customer-first' attitude.
- The Pro: Experience in retail, hospitality, B2B, or call centers is highly valued.
Ready to level up your career and your paycheck?
Locations
Customer Service & Sales Representative in Guildford, Surrey employer: Crooton
Contact Detail:
Crooton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Representative in Guildford, Surrey
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can turn a customer service scenario into a sales opportunity. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Customer Service & Sales Representative in Guildford, Surrey
Some tips for your application 🫡
Show Your Sales Skills: When writing your application, make sure to highlight any previous sales experience you have. We want to see how you've closed deals or met targets in the past, so don’t be shy about sharing your successes!
Tech Savvy? Prove It!: Since we're looking for someone with strong IT skills, mention any relevant software or tools you’ve used before. If you’ve navigated CRMs like Salesforce or HubSpot, let us know – it’ll give you a leg up!
Customer-Centric Approach: We love candidates who put customers first! In your application, share examples of how you've gone above and beyond to help customers. This shows us you have the right mindset for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Crooton
✨Know Your Products Inside Out
Make sure you understand the products and services offered by the company. Familiarise yourself with their features, benefits, and any common customer queries. This will help you demonstrate your technical knowledge and show that you're ready to provide excellent support.
✨Show Off Your Sales Skills
Prepare examples of how you've successfully closed deals or upsold in previous roles. Be ready to discuss your approach to identifying customer needs and how you can turn support interactions into sales opportunities. This will highlight your sales mindset.
✨Practice Your Communication
Since this role requires exceptional verbal and written skills, practice answering common interview questions out loud. You could even role-play with a friend to simulate customer interactions. This will help you convey your 'customer-first' attitude effectively.
✨Get Comfortable with Tech
Brush up on your IT skills and be prepared to discuss any software you've used, especially CRMs like Salesforce or HubSpot. If you have experience navigating multi-monitor setups, mention it! Showing that you're tech-savvy will give you an edge.