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For Companies At a Glance
- Tasks: Lead customer experience, manage HR, finance, and supervise admin staff.
- Company: Join a caring team in a supportive care home environment.
- Benefits: Competitive salary, bonuses, retail discounts, and free medical services.
- Why this job: Make a difference in people's lives while developing your career.
- Qualifications: Experience in customer service and HR administration is essential.
- Other info: Great opportunity for growth in a rewarding industry.
The predicted salary is between 21742 - 21742 £ per year.
This is a great opportunity for an experienced, organized, and positive Administrator to join our Care Home management team. This pivotal role requires an experienced professional to ensure the home runs efficiently and promote a positive customer experience.
Responsibilities
- Customer Experience & Sales: Lead showrounds, manage enquiries to drive occupancy, and handle all customer feedback.
- HR & Recruitment: Manage recruitment administration (new starter checks, inductions), process payroll, and provide first-line HR guidance to staff.
- Finance & Compliance: Oversee petty cash, resident accounts, maintain accurate staff records (training/appraisals), and ensure all rotas are complete.
- Team Leadership: Supervise and direct junior administration staff.
Essential Criteria
- Proven customer-facing and HR administration experience.
- Excellent attention to detail and strong prioritization skills.
- High proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent work ethic.
Desirable Criteria
- Experience with recruitment on-boarding, payroll and finance administration.
- Experience in the Healthcare Industry.
- CIPD qualification is beneficial.
Rewards
You will receive a competitive salary plus a generous benefits package, including a Rewarding Excellence CQC bonus (up to £500), an unlimited Refer a Friend scheme, and access to a wide range of retail discounts and free medical/counselling services.
Interested? Click to Apply!
Job Reference: CTNLK6022 GEN #J-18808-Ljbffr
Care Home Administrator employer: Crooton
Contact Detail:
Crooton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your skills! Bring examples of your previous work or achievements that relate to the role. This gives you a chance to demonstrate your experience and how you can add value.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Care Home Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-facing and HR administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and proficiency in Microsoft Office!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Care Home Administrator position. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Your Personality: We love a positive attitude! Let your personality come through in your application. Whether it’s in your CV or cover letter, a bit of warmth and enthusiasm can go a long way in making us remember you.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Crooton
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Home Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer experience, HR, and finance. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your customer-facing skills and HR administration experience. Think about times when you've successfully managed enquiries or handled feedback. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the team.
✨Brush Up on Microsoft Office Skills
Since high proficiency in Microsoft Office is essential, take some time to practice using Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles, particularly for managing records or overseeing payroll. This will show that you're prepared and capable of handling the administrative tasks required.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the care home faces, or how success is measured in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.