Service Manager – Learning Disabilities - Bury St. Edmunds, Suffolk
Salary: £37,259 per annum (pro rata)
Hours: Full-Time, 37.5 hours/week (Mon–Fri, 9 am–5 pm standard, with minimal weekend cover as needed)
Benefits: Generous employee benefits package, fully supported professional development, supportive peer network
Make a Real Impact as a Service Manager
Are you an experienced, values-driven social care leader looking for a role where your expertise truly changes lives?
We are seeking an ambitious and compassionate
Service Manager
to lead two vibrant residential services in Bury St. Edmunds, supporting people with a learning disability to live independent, fulfilling lives.
Supported directly by a 30-hour Assistant Manager and co-located with a collaborative team of fellow Service Managers, you'll have the resources, structure, and backing you need to excel.
Why Join Us?
Work-Life Balance:
Primary standard hours are Monday to Friday, 9:00 AM – 5:00 PM.
Strong On-Site Support:
Built-in 30-hour Assistant Manager plus peer managers working alongside you from the on-site registered office.
Career Growth:
Fully funded support toward your
Level 5 Diploma in Leadership and Management for Adult Care
(if not already held).
Competitive Rewards:
£37,259 pro rata, generous pension scheme, employee discounts, and ongoing leadership training programmes.
The Role
As the Service Manager, you will shape and deliver high-quality, person-centred support
Key Responsibilities:
Team Leadership:
Manage, mentor, and inspire a dedicated support team to cultivate a positive, high-performing workplace culture.
CQC Compliance & Excellence:
Maintain full CQC compliance, drive continuous quality improvement, and champion safety and standards.
Operational Management:
Oversee service budgets, staff rotas, and daily operations.
Partnership Building:
Develop strong, trusting relationships with families, local commissioners, health professionals, and partner agencies.
What We Are Looking For
Proven Leadership:
Experience managing or supervising teams within health and social care (learning disability experience strongly preferred).
Regulatory Knowledge:
Sound working knowledge of CQC fundamental standards, safeguarding, and person-centred care practices.
Qualifications:
Level 5 Diploma in Leadership and Management for Adult Care (or a commitment to achieve it with our full support).
Values-Led Mindset:
Exceptional communication skills, practical problem-solving ability, and a genuine passion for advocating for the rights of people with learning disabilities.
Ready to Lead and Inspire?
If you are a passionate leader ready to make a lasting difference in Bury St. Edmunds, we want to hear from you.
Apply today to take the next step in your social care leadership career!
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