At a Glance
- Tasks: Manage B2B orders, support sales teams, and ensure customer satisfaction.
- Company: Join a dynamic team in a fast-paced sales environment.
- Benefits: Competitive salary, annual bonus, and career progression opportunities.
- Other info: Enjoy a supportive atmosphere with growth potential.
- Why this job: Be a key player in a collaborative team and make a real impact.
- Qualifications: Experience in sales administration and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Westerham, Kent (TN16) - (On-site)
Contract: Permanent, Full-Time
Hours: Mon-Fri, 8:30 AM - 5:00 PM
Earnings: Competitive Salary + 3% Annual Incentive Plan (AIP) bonus
About Us
We are looking for an agile, proactive, and customer-focused Sales Administrator to join our fast-paced Sales Operations team in Westerham. This isn’t just a standard processing role—you will be a vital pillar of our business, serving as the primary bridge among our external sales team, internal supply chain, and international B2B clients. If you have strong administrative skills, a collaborative mindset, and a knack for spotting opportunities to support clients, we want to hear from you.
What You’ll Do (Key Responsibilities):
- Order & Return Management: Process high-volume B2B purchase orders accurately via email, EDI, and customer portals. Take ownership of the returns process (RMA) from start to finish.
- B2B Customer Support: Handle telephone and email enquiries, resolve client issues, and track courier deliveries to ensure on-time dispatch.
- Sales & Marketing Support: Assist the external sales team with new product setups, special pricing, and promotional configurations. Coordinate the dispatch of marketing collateral and display materials.
- International Account Care: Manage relationships and logistics for assigned international accounts and customer databases.
- Cross-Functional Collaboration: Work closely with Supply Chain and Dispatch teams to check stock levels, hit customer satisfaction targets, and dynamically assist other internal teams during peak periods.
What We’re Looking For (Requirements):
- Experience: Sales Administration experience in a B2B sales support, B2B customer service, or telemarketing environment.
- Tech-Savvy: Strong computer literacy, including intermediate knowledge of Microsoft Office (Excel, Word, PowerPoint) and experience navigating customer databases/CRM portals.
- Communication Skills: A flawless, professional, and friendly telephone manner with excellent written skills.
- Work Ethic: A resilient self-starter who thrives under pressure, works well against deadlines, and enjoys being part of a collaborative, multi-functional team.
- Problem Solver: Proven ability to handle complaints, resolve conflicts, and overcome objections constructively.
Benefits & Perks:
- Competitive base salary
- 3% Annual Incentive Plan (AIP) bonus structure
- Permanent, stable career progression within a growing team
- Dynamic and supportive team environment
Are you ready to bring your energy and administrative expertise to a business that values your drive? Apply today with your updated CV!
Locations
Sales Administrator in Kent, Westerham employer: Crooton Ltd
HMLR is an exceptional employer, offering a dynamic work environment in Plymouth where you can lead transformative projects that have a real impact on national services. With a strong commitment to employee development through fully funded training and a generous pension scheme, we foster a culture of collaboration and innovation, ensuring that our Project Managers thrive both personally and professionally. Join us to be part of a forward-thinking team dedicated to reshaping the future of public service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Kent, Westerham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Crooton Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Crooton Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Kent, Westerham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Crooton Ltd:When writing your cover letter, make sure to tailor your message specifically for Crooton Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Crooton Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Crooton Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Crooton Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Crooton Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
