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For Companies At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train your team.
- Company: Join the Crooked Billet, a historic pub with a passion for hospitality.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: Passion for customer service and team leadership skills.
- Other info: Perfect location for dog lovers and great opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
The Crooked Billet, Wimbledon, has been a part of Young’s family since 1881. We serve a wide range of award-winning cask ales and offer a great selection of craft beers alongside a very fine collection of wines and spirits, all of which pair perfectly with our hearty, home prepared premium British seasonal menu. Here at the Crooked Billet we love dogs and can’t wait to meet them. We’re set in a perfect location for you to pop in after a lovely stroll across the common. We have complementary dog treats waiting for your furry friends. We look forward to welcoming you!
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Crooked Billet
Contact Detail:
Crooked Billet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub! Before your interview, pop into The Crooked Billet and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your passion for customer service! When you’re chatting with the hiring team, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just looking for any job, but that you truly care about delivering exceptional service.
✨Tip Number 3
Be ready to talk about teamwork! As a Supervisor, you'll need to lead and inspire your team. Think of times when you've successfully trained or motivated others, and be prepared to discuss these experiences. It’ll show that you’re committed to developing your colleagues and enhancing the overall pub experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen to join our community at Young’s. We can’t wait to see your application!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with people and create memorable experiences, so share any relevant stories or examples that highlight your enthusiasm for the hospitality industry.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role at The Crooked Billet. Highlight your experience in leading teams, training staff, and delivering exceptional service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Authentic: We appreciate authenticity, so be yourself in your application. Share your personality and what makes you unique. This helps us get a sense of who you are beyond just your qualifications, and it’s a great way to stand out from the crowd.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s quick and easy, and it ensures that we receive all your details correctly. Plus, we can’t wait to read your application and hopefully welcome you to our team!
How to prepare for a job interview at Crooked Billet
✨Know Your Pub
Before the interview, do a bit of homework on The Crooked Billet. Familiarise yourself with their menu, the types of drinks they serve, and their overall vibe. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you built rapport and handled any challenges, as this will demonstrate your ability to delight customers.
✨Emphasise Team Development
Talk about your passion for training and developing team members. Share specific instances where you’ve successfully trained others or improved team performance. This aligns perfectly with their focus on developing people to enhance customer experience.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and leadership abilities. Think of scenarios where you had to lead a shift, manage conflicts, or ensure safety. Practising these responses will help you feel more confident during the interview.
