Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers solve technical issues and improve processes in a dynamic environment.
- Company: Leading scheduling technology firm in the UK with a focus on innovation.
- Benefits: Salary between £30,000 - £40,000, flexible working options, and career growth opportunities.
- Why this job: Join a tech-savvy team and make a real difference in customer support.
- Qualifications: Experience in technical support, preferably in API or SaaS environments.
- Other info: Exciting role with a chance to enhance your skills and advance your career.
The predicted salary is between 30000 - 40000 £ per year.
A leading scheduling technology firm in the UK is seeking a Support Engineer responsible for helping customers resolve technical issues. The role requires substantial experience in technical support, ideally within an API or SaaS business. You will provide exceptional customer service while documenting solutions and improving processes.
This position offers a salary between £30,000 - £40,000 annually, flexible working options, and opportunities for career growth.
Remote Scheduling Support Engineer (API & SaaS) in London employer: Cronofy Limited
Contact Detail:
Cronofy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Scheduling Support Engineer (API & SaaS) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or attend virtual meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your technical prowess, especially with APIs and SaaS solutions. This gives potential employers a taste of what you can do before they even meet you.
✨Tip Number 3
Prepare for those interviews! Research common technical support scenarios and practice your problem-solving skills. Be ready to demonstrate how you’d handle real customer issues, as this will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Remote Scheduling Support Engineer (API & SaaS) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support, especially within API or SaaS environments. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing personality, so let your enthusiasm for the position come through.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've resolved technical issues or improved processes. We’re looking for candidates who can demonstrate their ability to tackle challenges head-on and provide exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Cronofy Limited
✨Know Your APIs Inside Out
Make sure you brush up on your knowledge of APIs and SaaS solutions. Be prepared to discuss specific examples of how you've resolved technical issues in the past, especially those related to scheduling technology. This will show that you understand the core of what the company does.
✨Showcase Your Customer Service Skills
Since this role involves exceptional customer service, think of scenarios where you've gone above and beyond for a customer. Prepare to share these stories during the interview, highlighting your problem-solving skills and ability to communicate effectively with clients.
✨Document Your Successes
As part of the job involves documenting solutions, be ready to discuss how you've previously documented processes or solutions in your past roles. Bring examples if possible, as this demonstrates your attention to detail and commitment to improving processes.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to customer support and their technology stack. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
