At a Glance
- Tasks: Be the friendly face of our office, welcoming clients and managing daily operations.
- Company: Join a professional corporate environment with a focus on collaboration.
- Benefits: Competitive salary up to £36,000, full-time hours, and a supportive team.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a lasting impression and ensure a smooth workplace experience for everyone.
- Qualifications: Previous reception or office coordination experience and strong communication skills.
The predicted salary is between 36000 - 36000 £ per year.
Receptionist & Office Coordinator
About the Role
We are looking for a polished, proactive and service-driven Receptionist to join a highly professional corporate environment.
This is a front-of-house role where you'll be the first point of contact for clients and visitors, whilst ensuring the smooth day-to-day running of a busy office.
This position would suit someone who thrives in a fast-paced environment, enjoys providing exceptional customer service and can confidently manage multiple priorities with a positive, can-do attitude.
- What You'll Be Doing
- Deliver an exceptional five-star front-of-house experience for all visitors and clients.
- Welcome guests, manage arrivals and follow office security procedures.
- Coordinate meeting room bookings and ensure rooms are fully prepared for meetings and events.
- Liaise with senior Executive Assistants and internal stakeholders to coordinate meetings and visitor requirements.
- Work closely with hospitality teams to arrange catering, refreshments and meeting room set-up.
- Support the smooth running of the office, identifying and escalating maintenance or facilities issues where required.
- Manage office supplies, stationery and equipment orders through external suppliers.
- Arrange couriers, deliveries and collections using a range of courier providers.
- Answer and transfer incoming calls via a busy switchboard.
- Handle incoming and outgoing post, deliveries and general correspondence.
- Produce, print, bind, label and prepare documents to a high professional standard.
- Draft letters and maintain accurate records and spreadsheets.
- Assist with office administration, filing and data management.
- Support office health & safety procedures, including maintaining relevant records where required.
- Coordinate transport and logistics for senior stakeholders when needed.
- Respond to enquiries professionally via telephone, email and in person.
- Ensure office procedures and administrative processes are followed consistently.
About You
You'll be someone who enjoys being the face of an organisation and takes pride in creating an outstanding first impression.
You'll ideally have
- Previous experience in a corporate Reception, Front of House or Workplace Coordinator position.
- Exceptional communication and interpersonal skills.
- A naturally positive, professional and approachable manner.
- Excellent organisational and multitasking abilities.
- Confidence making decisions and solving problems independently.
- The ability to remain calm under pressure in a fast-paced environment.
- Strong attention to detail and a proactive approach.
- A team-focused attitude with a willingness to support colleagues across the business.
Skills & Experience
- Strong Microsoft Office skills, including Outlook, Word and Excel.
- Experience coordinating meetings, visitors and office facilities.
- Excellent written and verbal communication skills.
- Professional telephone manner.
- Experience working within a client-facing corporate environment is highly desirable.
- Working Pattern
- Full-time, Monday to Friday.
- Standard office hours with flexibility when required.
- Fully office-based.
- Salary up to £36,000
This is an excellent opportunity to join a collaborative, professional organisation where you'll play a key role in delivering a seamless workplace experience for both employees and visitors.
Receptionist & Office Coordinator in Slough employer: Crone Corkill
Crone Corkill is an excellent employer, offering a dynamic and supportive work culture that values flexibility and collaboration. As a Membership Coordinator in London, you'll have the opportunity to engage with a diverse community while developing your skills in event management and communication. With a focus on employee growth and the potential for role extension, this position promises a meaningful and rewarding experience in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Office Coordinator in Slough
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Crone Corkill. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Crone Corkill before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist & Office Coordinator in Slough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Crone Corkill:Your cover letter is your chance to shine! Tell us why you want to work at Crone Corkill specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Crone Corkill!
How to prepare for a job interview at Crone Corkill
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.