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- Tasks: Provide 1st/2nd line IT support and troubleshoot hardware, software, and network issues.
- Company: Join a growing financial firm in Central London with a vibrant team culture.
- Benefits: Enjoy a competitive salary, yearly bonus, pension contributions, and professional development funding.
- Why this job: Kickstart your IT career and make a real difference in a dynamic environment.
- Qualifications: IT experience, M365 administration, and familiarity with Active Directory are essential.
- Other info: Office-based role with potential for remote work and excellent career growth opportunities.
The predicted salary is between 22000 - 26000 £ per year.
Crone Corkill are partnered with a financial firm who are looking to add an IT Support Engineer to their team on a permanent basis. Your ideal background could include a recently completed IT apprenticeship, and/or an interest in data analysis.
Focusing on 1st & 2nd Line IT Support, you’ll primarily support Microsoft technologies & internal systems, handle user issues/queries face to face, on the phone and remotely, onboard/offboard end users and collaborate with the rest of the IT team. Any exposure to AI tools such as Copilot are advantageous.
Please note that this is an office based role, with daily travel to the Piccadilly Circus area expected. With time, there may be an opportunity to work from home once per week.
What will you do as an IT Support Engineer?
- Provide 1st/2nd Line Support for any hardware, software and network issues, escalating where necessary
- Support regional offices via call, email and remotely
- Support onboarding and offboarding, provisioning devices and training staff
- Order and manage IT supplies and consumables, ensuring stock levels are maintained
- Maintain printers and the printer server, ensuring efficient operation and problems are resolved quickly
- Support phone systems, assisting with troubleshooting, setup and maintenance
What skills do you need as an IT Support Engineer?
- IT experience in a professional setting
- M365 administration
- Active Directory/Entra ID
- Copilot (desirable)
- Experience with Excel, Power BI, CRMs, etc (desirable)
What’s in it for you?
In return you’ll be joining a financial organisation who have continuously grown since their inception – achieving a milestone anniversary in 2025. They also provide their staff with a lucrative benefits offering, which includes a yearly bonus, 10% contributory pension, funding for relevant professional qualifications, season ticket loans and more.
IT Support Engineer in England employer: Crone Corkill
Contact Detail:
Crone Corkill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or tech events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT support capabilities. This could be anything from a blog about troubleshooting tips to a small app you’ve developed. It’s a great way to stand out!
✨Tip Number 3
Prepare for those interviews! Research common IT support questions and practice your responses. Make sure you can talk confidently about your experience with Microsoft technologies and any AI tools you've used.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the IT Support Engineer position. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace IT Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight any relevant experience, especially with Microsoft technologies and 1st/2nd line support. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background fits with our team. Keep it friendly and professional – we love a good personality!
Show Off Your Skills: Don’t forget to mention any experience with AI tools like Copilot or data analysis tools like Excel and Power BI. These are great assets that can set you apart from other candidates. We’re keen to see what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Crone Corkill
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies, Active Directory, and M365 administration. Be ready to discuss how you've used these tools in past roles or projects, as this will show your practical experience and confidence.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved IT issues in the past. Think about times when you provided 1st or 2nd line support and how you approached troubleshooting. This will demonstrate your analytical skills and ability to handle user queries effectively.
✨Familiarise Yourself with AI Tools
If you have any experience with AI tools like Copilot, make sure to highlight it during the interview. Even if you haven't used them extensively, showing an interest in how they can enhance IT support will impress your interviewers.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the specific challenges the IT team faces. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
