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For Companies At a Glance
- Tasks: Provide top-notch HR support and manage complex cases with care.
- Company: Join a dynamic team at a leading organisation focused on wellbeing.
- Benefits: Enjoy flexible working, 25 days holiday, health insurance, and more.
- Why this job: Make a real difference in employee experiences during exciting organisational changes.
- Qualifications: Experience in HR or operations, strong communication, and problem-solving skills.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 25200 - 25200 £ per year.
Location: Salford Quays Office
Hybrid working options.
12 month Secondment, Full time 37.5hrs per week
Salary From: £25,200 in line with secondment policy and job grade
Role Overview
We are looking for a dedicated and detail‑focused People Services Advisor to join our People Services team on a Fixed Term Contract. This role exists to maintain a high‑quality HR support service during a period of significant operational demand, increased regulatory workload, and large‑scale organisational change. You will play a pivotal role in ensuring safe, compliant delivery across our highest‑risk processes helping us maintain excellent colleague experience across all HR touchpoints.
What You'll Do:
- Resolve first‑line HR queries via ServiceNow, email and phone to agreed SLAs.
- Manage more complex cases (e.g., maternity/paternity) with accuracy and care.
- Lead end‑to‑end processing of SARs: data gathering, identifying exemptions, and redaction in line with legislation.
- Support company car and EV processes, including eligibility and NMW checks.
- Handle employee loan requests and coordinate Occupational Health appointments.
- Support workplace adjustments, liaising with suppliers for assessments and equipment.
- Assist on the Travel Service Desk for complex senior leader bookings and invoice validation.
- Maintain data integrity across HR systems and support business‑critical change initiatives.
- Contribute to continuous improvement and operational efficiency projects, including future automation.
What You'll Bring:
- Experience in a high‑volume HR or operational environment.
- Strong customer service, communication and problem‑solving skills.
- High attention to detail, especially when handling confidential or sensitive data.
- Ability to stay calm and accurate under pressure while managing competing priorities.
- Proactive mindset with confidence to challenge, escalate early, and suggest improvements.
- Collaborative, flexible approach suited to an agile, matrixed team environment.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Various other benefits and online discounts
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We will make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
We encourage applications from people with diverse backgrounds and experiences.
People Services Administrator in Salford employer: Cromwellhospital
Contact Detail:
Cromwellhospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Administrator in Salford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing a role in the People Services team.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you would handle first-line queries or complex cases. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've maintained data integrity or handled sensitive information in previous roles. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace People Services Administrator in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Services Administrator role. Highlight your experience in HR or operational environments and showcase your strong customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive mindset aligns with our values. Don’t forget to mention any relevant experiences that demonstrate your problem-solving skills.
Showcase Attention to Detail: Since this role involves handling sensitive data, it's crucial to demonstrate your attention to detail. Make sure there are no typos or errors in your application. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cromwellhospital
✨Know Your HR Basics
Brush up on key HR concepts and processes, especially those mentioned in the job description. Understanding first-line HR queries and complex cases like maternity/paternity will show your knowledge and readiness for the role.
✨Showcase Your Attention to Detail
Prepare examples that highlight your attention to detail, particularly when handling sensitive data. Discuss how you've maintained data integrity in previous roles, as this is crucial for the People Services Administrator position.
✨Demonstrate Problem-Solving Skills
Think of specific instances where you successfully resolved HR issues or improved processes. Be ready to explain your thought process and how you approached challenges, as this will resonate well with the interviewers.
✨Emphasise Your Collaborative Spirit
Since the role requires a flexible approach in a matrixed team environment, prepare to discuss how you've worked effectively with others. Share examples of teamwork and how you’ve contributed to a positive colleague experience.