At a Glance
- Tasks: Support complex accounts and manage the customer journey from enquiry to resolution.
- Company: Cromwell, a leading provider in the UK with a focus on customer success.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Collaborative role working across various departments to enhance customer satisfaction.
- Why this job: Build trusted relationships and make a real impact on customer experiences.
- Qualifications: Strong communication skills and experience in customer service or account management.
The predicted salary is between 30000 - 36000 £ per year.
Cromwell in the United Kingdom is seeking a Specialist Customer Service Advisor to provide expert support to our largest and most complex accounts, owning the customer journey from enquiry to resolution and building trusted relationships while delivering commercially balanced solutions.
You will work across Sales, Supply Chain, Branch Operations and Suppliers to resolve enquiries, manage escalations, and contribute to improvements that enhance the customer experience.
Strategic Customer Success Advisor for Complex Accounts employer: Cromwell
Cromwell is an excellent employer that values its employees by providing a dynamic work culture and ample opportunities for professional growth. With a competitive compensation package, including commission and a company car, employees can thrive while building meaningful relationships with clients across Kettering, Corby, Northampton, and Milton Keynes. Join us to be part of a supportive team that encourages success and innovation in the sales industry.
