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- Tasks: Deliver parcels, build customer relationships, and support warehouse operations.
- Company: Join a leading company with a strong focus on customer satisfaction.
- Benefits: Enjoy competitive leave, healthcare, bonuses, and employee development.
- Why this job: Be the face of our business and make a real impact in your community.
- Qualifications: Passion for customer service and a valid driving licence required.
- Other info: Dynamic team environment with opportunities for growth and support.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a Customer Envoy. Our Envoys are the face of our business as they travel around their area delivering products whilst maintaining customer relationships. We have 41 branch locations across the UK, as well as across Europe and Asia, which help our customers by ensuring we deliver over 98% of orders next day. Our dedicated team of Customer Envoys and Warehouse People work hard to ensure our operations run smoothly from Monday to Friday, 52 weeks a year – helping us put our customers front and centre in everything we do.
What will you do on a normal day?
- Deliver parcels and handle returns within a specific geographical area
- Load, unload, prepare and operate a delivery vehicle
- Identify and visit new customers whilst increasing existing customer spend
- Support the branch warehouse by undertaking any reasonable duties from time to time, including periodic stocktakes
- Work closely with the Sales team to identify and progress opportunities
What are we looking for?
We’re looking for someone who has the passion and drive to succeed as an individual while having a proactive attitude with good problem‑solving skills. You should enjoy talking to customers and building relationships as well as working as one team and supporting other branch locations within your region as required. A driving licence is required for this role.
What’s in it for you?
- Competitive annual leave allowance with annual purchase scheme
- Group Personal Pension
- Company Funded Healthcare Cash Plan
- Company bonus
- Cycle to work scheme
- Commitment to employee development plans
- 24/7 Wellbeing and Employee Support
- Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Retail, Office Equipment
Delivery Driver (7112) in Plymouth employer: Cromwell
Contact Detail:
Cromwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver (7112) in Plymouth
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some examples of how your skills align with what they’re all about.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and think about how you’d answer them. This will help you feel more confident and ready to impress when it’s your turn to shine.
✨Tip Number 3
Don’t forget to ask questions! When they give you a chance, throw in a few thoughtful questions about the role or the team. It shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Delivery Driver (7112) in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Envoy role. Highlight your customer service skills and any relevant experience that shows you can build relationships and deliver great service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cromwell
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the delivery industry. This will not only help you answer questions more effectively but also show your genuine interest in being a part of their team.
✨Showcase Your Customer Skills
As a Customer Envoy, building relationships is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. Highlight your problem-solving skills and how you can contribute to maintaining strong customer relationships.
✨Demonstrate Team Spirit
This role requires working closely with the Sales team and other branch locations. Be ready to discuss how you’ve collaborated with others in previous jobs. Share specific instances where teamwork led to success, as this will resonate well with the interviewers.
✨Prepare for Practical Questions
Expect questions that assess your driving skills and ability to handle deliveries. Think about scenarios you might face on the job, such as dealing with delays or difficult customers. Practising your responses will help you feel more confident during the interview.
