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- Tasks: Gather and assess business requirements to enhance digital features for customers.
- Company: Cromwell is dedicated to exceptional service, keeping industry working with a diverse team.
- Benefits: Enjoy competitive leave, healthcare, a pension plan, and remote work flexibility.
- Other info: Part-time role with opportunities for personal development and well-being support.
- Why this job: Join a dynamic team, shape online experiences, and make a real impact in e-commerce.
- Qualifications: Experience as a digital business analyst, preferably in Agile environments and e-commerce.
The predicted salary is between 28800 - 48000 £ per year.
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
We now have a fantastic opportunity available to join us as a Digital Business Analyst within our Digital department. Within this department we have a hybrid approach to location, part-time remote and part-time on site at our Digital Hub in Leicester.
This role will suit an experienced Business Analyst who is able to gather, assess and validate requirements from a range of stakeholders. You will work closely with cross functional teams including development, UX, marketing, customer services and Cromwell Management to help shape and deliver an online experience that makes our customers lives easier.
What will you do on a normal day?
- Gather business and customer requirements to support the development of digital features from concept to launch.
- Represent customers and business stakeholders throughout the development process by creating and championing stories that reflect business goals.
- Evaluate as is and to be processes, identifying opportunities to simplify or improve them
- Assist in the analysis of performance data to understand the value and priority of prospective new features.
- Use Agile best practices, work closely with the design and development team to wireframe, proof of concept and implement new functionality efficiently.
- Plan, arrange and execute workshops with key stakeholders as part of the requirements gathering process
- Support end to end testing (including web and mobile) to ensure the new features meet the customers’ and business’ needs.
- Supporting training documentation for end users and team members
What are we looking for?
- Previous demonstrable experience as a digital business analyst or equivalent.
- Proven experience of working closely with development teams in an Agile environment, Agile or Scrum training and qualifications a bonus.
- Experience within e-commerce and retail, especially within a B2B or industrial supplies area.
- Strong analytical and technical aptitude, with knowledge of APIs and SQL a bonus.
- Ability to think through complex business problems, solve them by analysing data, and then communicate these in simple, straightforward manner.
- Excellent written and verbal communication skills.
- Organisational skills with the capability of prioritising own workload towards meet agreed deadlines.
- The ability to work in a team and individually.
- Passion for digital and an awareness of best practices, trends, and opportunities.
What will you get in return?
- Competitive annual leave allowance with annual purchase scheme
- Group Personal Pension
- Company Funded Healthcare Cash Plan
- Company bonus
- Cycle to work scheme
- Commitment to employee development plans
- 24/7 Wellbeing and Employee Support
Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Cromwell is an equal opportunities employer and welcomes applications from all qualified candidates.
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Digital Business Analyst (6907) employer: Cromwell
Contact Detail:
Cromwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst (6907)
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role requires close collaboration with development teams in an Agile environment. Consider brushing up on your Scrum knowledge or even obtaining a certification to demonstrate your commitment and understanding.
✨Tip Number 2
Highlight your experience in e-commerce and retail, particularly in B2B or industrial supplies. Be prepared to discuss specific projects where you successfully gathered and validated requirements, as this will show your relevance to the role.
✨Tip Number 3
Prepare to showcase your analytical skills by discussing how you've used data to solve complex business problems in previous roles. Think of examples where your insights led to improved processes or features that enhanced customer experiences.
✨Tip Number 4
Network with current or former employees of Cromwell, if possible. They can provide valuable insights into the company culture and expectations for the Digital Business Analyst role, which can help you tailor your approach during interviews.
We think you need these skills to ace Digital Business Analyst (6907)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Digital Business Analyst position. Tailor your application to highlight relevant experience in gathering and validating requirements, as well as your familiarity with Agile methodologies.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience as a digital business analyst or in similar roles. Mention specific projects where you worked closely with development teams and how you contributed to improving processes or features.
Showcase Analytical Skills: Demonstrate your analytical and technical aptitude by providing examples of how you've solved complex business problems using data analysis. If you have experience with APIs or SQL, be sure to mention it, as this is a bonus for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for digital solutions and customer service. Use clear and concise language to communicate how you can contribute to Cromwell's mission of delivering exceptional service.
How to prepare for a job interview at Cromwell
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Digital Business Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as gathering requirements and working with cross-functional teams.
✨Showcase Your Experience
Prepare to discuss your previous experience as a digital business analyst, especially in Agile environments. Highlight specific projects where you successfully gathered and validated requirements or improved processes.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills by discussing how you've solved complex business problems in the past. Use examples that illustrate your ability to analyse data and communicate findings clearly.
✨Prepare Questions
Have insightful questions prepared for your interviewers. This could include inquiries about the company's digital strategy, team dynamics, or how they measure the success of new features. It shows your interest and engagement.