At a Glance
- Tasks: Shape Cromwell's B2B eCommerce platform by turning complex needs into clear requirements.
- Company: Join Cromwell, a leading supplier of industrial tools with a focus on innovation.
- Benefits: Competitive salary, bonus scheme, enhanced leave, and private medical insurance.
- Other info: Diverse and inclusive workplace that values unique perspectives and encourages growth.
- Why this job: Make a real impact on a digital platform used by businesses across the UK and beyond.
- Qualifications: 5+ years as a Business Analyst in digital environments with strong eCommerce knowledge.
The predicted salary is between 51750 - 63250 £ per year.
As our new
Digital Business Analyst , you'll play a key role in shaping the continued development of Cromwell's B2B e Commerce platform.
Sitting at the heart of our Digital team, you'll turn complex business needs into clear, delivery-ready requirements that enable our development and QA teams to build, test and release with confidence.
Working closely with Product Owners, developers, QA, UX/UI and stakeholders from across Cromwell, you'll lead requirement discussions, challenge ambiguity and translate ideas into high-quality user stories and acceptance criteria.
This is a hands-on role for an experienced Business Analyst who enjoys getting into the detail, solving complex problems and making a tangible difference to the digital experience we provide our customers.
Some of your key responsibilities
- Lead structured requirement-gathering sessions and workshops with business stakeholders, subject matter experts, designers and QA teams.
- Translate business requirements into clear, INVEST-compliant user stories with detailed Gherkin-syntax acceptance criteria.
- Break down complex requirements into appropriately sized stories, identifying dependencies, edge cases and potential gaps before development begins.
- Maintain high standards of backlog readiness, ensuring requirements are clear, complete and ready for estimation and delivery.
- Work closely with development and QA teams throughout delivery, supporting defect triage, clarification and User Acceptance Testing (UAT).
- Build strong cross-functional relationships and proactively resolve requirements questions, blockers and ambiguity throughout the delivery lifecycle.
What do I need to be successful in this role?
- 5+ years' experience as a Business Analyst within a digital or technology delivery environment.
- Demonstrable experience creating INVEST-compliant user stories and Gherkin-syntax acceptance criteria using Given/When/Then.
- Strong requirements elicitation skills, with experience leading workshops and turning complex information into clear, actionable requirements.
- e Commerce experience and a strong understanding of areas such as product catalogues, pricing, checkout, order management and customer accounts.
- Experience working within Agile/Scrum teams, with a good understanding of sprint ceremonies and backlog management.
- Excellent attention to detail and communication skills, with the confidence to challenge assumptions, identify gaps and work effectively with technical and non-technical stakeholders.
Experience within
B2B e Commerce , e Procurement integrations such as Punch Out, EDI, SAP Ariba or Coupa, API requirements, SQL, AWS or AI-enabled digital products would be particularly advantageous.
What's in it for me?
- A competitive salary alongside inclusion into our company bonus scheme.
Our Cromwell Incentive Plan reinforces our key principle of winning as one team and sharing in our success.
- Enhanced employer pension contribution.
- Our Private Medical Insurance offers eligible team members the ability to access a broad range of treatments quickly when they need it the most.
- 20 days annual leave entitlement plus Bank Holidays, with the opportunity to purchase additional annual leave.
- Enhanced Maternity & Paternity pay to support you and your family during life's important moments.
- A company-funded Healthcare Cash Plan, giving you access to everyday healthcare benefits.
- Employee Assistance Programme (EAP), providing confidential support whenever you need it.
- The opportunity to make a real impact on a digital platform used by businesses across the UK and internationally.
Who are Cromwell?
No matter where you are in your career – or where you want to be – we're here to create a great place to work where you can grow, perform and love what you do.
At Cromwell, we're all individuals with unique backgrounds and personalities, but we have one thing in common: delivering exceptional service for our customers.
And we do this through our purpose of Keeping Industry Working.
Cromwell has been established for over 50 years and is one of the UK's leading suppliers of industrial tools, maintenance, repair and operational products.
We provide our customers with an unrivalled range of products and technical expertise, helping businesses across a wide range of industries operate safely, efficiently and effectively.
Diversity & Inclusion
Our aim is to create an environment that is welcoming to all people and ensures we treat each other and our customers with respect.
We value different perspectives, encourage innovation and create a workplace where everyone feels able to contribute, develop and succeed.
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Digital Business Analyst employer: Cromwell
Cromwell is an excellent employer that values its employees by providing a dynamic work culture and ample opportunities for professional growth. With a competitive compensation package, including commission and a company car, employees can thrive while building meaningful relationships with clients across Kettering, Corby, Northampton, and Milton Keynes. Join us to be part of a supportive team that encourages success and innovation in the sales industry.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Cromwell!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Digital Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Cromwell, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Cromwell
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Cromwell’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
