At a Glance
- Tasks: Deliver parcels, build customer relationships, and support warehouse operations.
- Company: Cromwell is dedicated to keeping industry working with exceptional service across the UK and beyond.
- Benefits: Enjoy competitive leave, healthcare plans, bonuses, and a cycle-to-work scheme.
- Why this job: Join a supportive team, develop your skills, and make a real impact in customer service.
- Qualifications: A driving license and a passion for customer interaction are essential.
- Other info: This is an entry-level, full-time role with opportunities for growth.
The predicted salary is between 24000 - 33600 £ per year.
Cromwell Grimsby, England, United Kingdom
2 days ago Be among the first 25 applicants
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
We are looking for a Customer Envoy. Our Envoys are the face of our business as they travel around their area delivering products whilst maintaining customer relationships. We have 41 branch locations across the UK, as well as across Europe and Asia, which help our customers by ensuring we deliver over 98% of orders next day. And our vending solutions provide customers with access to our products on-site and at a moment’s notice.
Our dedicated team of Customer Envoys and Warehouse People work hard to ensure our operations run smoothly from Monday to Friday, 52 weeks a year – helping us put our customers front and centre in everything we do.
What will you do on a normal day?
- Deliver parcels and handle returns within a specific geographical area
- Load, unload, prepare and operate a delivery vehicle
- Identify and visit new customers whilst increasing existing customer spend
- Support the branch warehouse by undertaking any reasonable duties from time to time, including periodic stocktakes.
- Work closely with the Sales team to identify and progress opportunities
What are we looking for?
We’re looking for someone who has the passion and drive to succeed as an individual while having a proactive attitude with good problem-solving skills. You should enjoy talking to customers and building relationships as well as working as one team and supporting other branch locations within your region as required.
A driving license is required for this role.
What’s in it for you?
- Competitive annual leave allowance with annual purchase scheme
- Group Personal Pension
- Company Funded Healthcare Cash Plan
- Company bonus
- Cycle to work scheme
- Commitment to employee development plans
- 24/7 Wellbeing and Employee Support
Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail Office Equipment
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Delivery Driver (6986) employer: Cromwell
Contact Detail:
Cromwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver (6986)
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and key locations can help you stand out as a knowledgeable candidate who can navigate efficiently.
✨Tip Number 2
Show your enthusiasm for customer service during any interactions. Highlighting your ability to build relationships and communicate effectively will demonstrate that you understand the importance of being a Customer Envoy.
✨Tip Number 3
Prepare to discuss how you handle challenges on the road, such as delays or difficult customers. Sharing specific examples can showcase your problem-solving skills and proactive attitude, which are key traits for this role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you're a good fit for the team.
We think you need these skills to ace Delivery Driver (6986)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Cromwell is looking for in a Delivery Driver. Highlight key responsibilities and required skills, such as customer service and problem-solving abilities.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous delivery or customer service roles, and include specific examples of how you've successfully built customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Cromwell and how your values align with their purpose of Keeping Industry Working.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Delivery Driver.
How to prepare for a job interview at Cromwell
✨Know the Company
Before your interview, take some time to research Cromwell. Understand their mission of 'Keeping Industry Working' and how they deliver exceptional service. This will show your genuine interest in the role and the company.
✨Demonstrate Customer Focus
As a Delivery Driver, you'll be the face of the company. Be prepared to discuss your experience in building customer relationships and how you handle customer interactions. Share specific examples that highlight your communication skills and problem-solving abilities.
✨Show Your Team Spirit
Cromwell values teamwork, so be ready to talk about your experiences working collaboratively with others. Highlight instances where you've supported colleagues or contributed to team goals, as this aligns with their emphasis on working as one team.
✨Highlight Your Driving Experience
Since a driving license is required for this role, make sure to mention your driving experience. Discuss any relevant qualifications or training you have, and if possible, share examples of how you've safely managed deliveries in the past.