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- Tasks: Identify new business opportunities and provide exceptional customer satisfaction.
- Company: Cromwell, a dynamic company focused on keeping industry working.
- Benefits: Competitive salary, monthly commission, healthcare plan, and employee development.
- Other info: Hybrid work model with great career growth and wellbeing support.
- Why this job: Join a supportive team and make a real impact in sales.
- Qualifications: Experience in high-volume sales and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
This role is a hybrid role, with 3 days working from home and 2 in the office. No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. We share one goal: delivering exceptional service for our customers, through our purpose of Keeping Industry Working.
As an Inside Sales Account Manager, you will support the business development of our sales functions by exploring new possibilities and trying out new solutions for our customers using a variety of communication methods, and working together for our common goal of being the easiest company to deal with by driving to improve results and ensuring we deliver the right solution first time.
Responsibilities:
- Proactively identify new business opportunities and upsell to existing customers.
- Provide exceptional customer satisfaction.
- Implement an activity plan to meet and exceed revenue and gross profit targets.
- Close additional business and gain long‑term relationships through objection handling.
- Maintain our customer database detailing contact with customers.
- Sell the Cromwell Value Proposition.
Qualifications:
- Previous telephony, high volume sales experience within a target‑driven environment.
- Ability to work to targets and KPIs.
- Customer service experience.
- Previous knowledge of the Maintenance Repair and Operations market (ideal but not essential).
Receive monthly commission based on targets, in addition to annual salary.
Benefits:
- Competitive annual leave allowance with annual purchase scheme.
- Group Personal Pension.
- Company‑funded Healthcare Cash Plan.
- Commission scheme paid monthly.
- Cycle to work scheme.
- Commitment to employee development plans.
- 24/7 Wellbeing and Employee Support.
- Other benefits: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform, Discounted Cromwell Products.
Equal Opportunity Employer: Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
Inside Sales Account Manager (7256) in Tipton employer: Cromwell Tools Export
Contact Detail:
Cromwell Tools Export Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Account Manager (7256) in Tipton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Inside Sales Account Manager role – you never know who might have a lead or a referral!
✨Tip Number 2
Practice your pitch! You’ll want to be ready to sell yourself just like you would sell Cromwell’s value proposition. Prepare a quick summary of your experience and how it aligns with the role, so you can impress during any casual chats or interviews.
✨Tip Number 3
Don’t shy away from following up! After any interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds – plus, it’s a great way to reiterate your interest in the position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Cromwell. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Inside Sales Account Manager (7256) in Tipton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your unique background and personality shine through in your application. It’s all about how you can fit into our team and contribute to our goal of delivering exceptional service.
Tailor Your Application: Make sure to customise your CV and cover letter for the Inside Sales Account Manager role. Highlight your previous sales experience and how it aligns with our mission at Cromwell. We love seeing candidates who understand our values and can articulate how they can help us achieve them.
Be Results-Driven: Since this role is all about meeting targets and KPIs, make sure to include specific examples of how you've achieved results in past roles. We’re looking for evidence that you can proactively identify opportunities and drive sales, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Cromwell Tools Export
✨Know Your Stuff
Before the interview, make sure you understand Cromwell's business model and the Maintenance Repair and Operations market. Familiarise yourself with their products and services so you can confidently discuss how you can contribute to their goal of delivering exceptional service.
✨Showcase Your Sales Skills
Prepare specific examples from your previous sales experience that demonstrate your ability to identify new business opportunities and upsell effectively. Highlight any achievements related to meeting or exceeding targets, as this will resonate well with the interviewers.
✨Emphasise Customer Satisfaction
Cromwell values exceptional customer service, so be ready to discuss how you've handled customer objections in the past. Share stories that illustrate your commitment to maintaining long-term relationships and ensuring customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their sales strategies, team dynamics, or how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.