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- Tasks: Manage inventory systems and support key account teams to ensure customer satisfaction.
- Company: Cromwell Tools has over 50 years of experience supplying tools and safety equipment across various industries.
- Benefits: Enjoy competitive leave, healthcare plans, bonuses, and a cycle-to-work scheme.
- Why this job: Join a supportive team culture focused on inclusion and personal development.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office are essential.
- Other info: This is a hybrid role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Specialist Customer Supply Coordinator (6949)
Join to apply for the Specialist Customer Supply Coordinator (6949) role at Cromwell Tools Export
Specialist Customer Supply Coordinator (6949)
1 week ago Be among the first 25 applicants
Join to apply for the Specialist Customer Supply Coordinator (6949) role at Cromwell Tools Export
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Location
Hybrid – Leicester, Derby, Nottingham, Birmingham, West Midlands (Tipton)
Working Hours per week
38
Contract Type
Permanent – Full Time
We currently have a fantastic opportunity for a Specialist Customer Supply Coordinator to join our team.
Reporting directly to the Customer Supply Manager, you will manage our Inventory Management System (IMS) which incorporates new and existing Nation Account customers. As well as supporting our National Key Account sales teams and our Branch Hub network to help ensure our customers have the right parts, tools and supplies available to them when they need them.
Key Responsibilities
As a Specialist Customer Supply Coordinator, you will be responsible for providing crucial support to our VMI (Vendor Managed Inventory) including:
- Overseeing our Inventory Management System (IMS)
- Working with internal key stakeholders
- Supporting National Key Account Managers
- Liaising directly with customers and suppliers
- Supporting the management of Branch Hub stock and restocking levels
- Monitoring customer demand via VMI & IMS dashboards to ensure consignment stock is being managed correctly
- Managing linefill and in stock availability KPIs
- Investigating and sourcing replacements for discontinued stock
- Updating Cromwell internal systems in a timely and accurate manner
- Reviewing Non-moving inventory & ideal min max levels based on customer demand
- Reviewing replenishment schedules frequency and cost to serve
The ideal candidate
- Have excellent written and verbal communication skills.
- Demonstrable experience in building strong internal and external working relationships.
- Methodical and organised in your approach to tasks, with strong attention to detail.
- Confident in the use of Microsoft Office (particularly Excel)
- Have great customer focus and the ability to work in a fast-paced, sometimes pressurised environment.
In Return You Will Receive
- Competitive annual leave allowance with annual purchase scheme
- Group Personal Pension
- Company Funded Healthcare Cash Plan
- Company bonus
- Cycle to work scheme
- Commitment to employee development plans
- 24/7 Wellbeing and Employee Support”
Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
- Apply Now
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Location
MansfieldBirminghamDerbyLeicester (Head Office)LincolnNottinghamWest Midlands (Tipton)
Warren House, Junction Road, , Kirkby Folly Road, Sutton-In-Ashfield, Nottinghamshire, UK, NG17 5HN
Unit 10C, Maybrook Business Park, Minworth, Sutton Coldfield, UK, B76 1AL
City Gate Business Park, 500 City Gate, Derby, UK, DE24 8WY
65 Chartwell Drive, Wigston, Leics, UK, LE18 2FS
Station Road, North Hykeham, Lincoln, UK, LN6 9AL
Units 14-16 Lilac Grove, Beeston, Nottingham, UK, NG9 1PF
Unit B1-B2, Link One Industrial Park,, George Henry Road, Tipton, UK, DY4 7BZ
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- Location:
Birmingham, Derby, Leicester (Head Office), Lincoln, Mansfield, Nottingham, West Midlands (Tipton)
- Working Hours per week:
38
- Contract Type:
Permanent – Full Time
- Apply Now
Meet the recruiter
Lorna Parker
MyHR@cromwell.co.uk
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Group Personal Pension
Company Funded Healthcare
Bonus Scheme
Cycle to Work
24/7 Wellbeing Support
Free Tea & Coffee
Discounted Cromwell Products
Retail & Leisure Discount Scheme
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Specialist Customer Supply Coordinator (6949) employer: Cromwell Tools Export
Contact Detail:
Cromwell Tools Export Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Customer Supply Coordinator (6949)
✨Tip Number 1
Familiarise yourself with Inventory Management Systems (IMS) and Vendor Managed Inventory (VMI) concepts. Understanding these systems will not only help you in the role but also impress the hiring managers during your discussions.
✨Tip Number 2
Network with current or former employees of Cromwell Tools on platforms like LinkedIn. They can provide valuable insights about the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships and inventory levels. Be ready to share specific examples that demonstrate your ability to handle pressure and maintain strong communication with stakeholders.
✨Tip Number 4
Showcase your proficiency in Microsoft Excel by preparing to discuss how you've used it in previous roles. Highlight any specific functions or tools you've utilised to manage data effectively, as this is crucial for the position.
We think you need these skills to ace Specialist Customer Supply Coordinator (6949)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Specialist Customer Supply Coordinator role. Emphasise your experience with inventory management systems and customer relations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully managed inventory or supported key accounts in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office, particularly Excel, as well as your ability to work in a fast-paced environment. These are crucial for the role and should be prominently featured.
Showcase Your Teamwork: Since the role involves liaising with internal stakeholders and customers, include examples of how you've built strong working relationships in past positions. This will demonstrate your ability to collaborate effectively.
How to prepare for a job interview at Cromwell Tools Export
✨Know Your Inventory Management Systems
Familiarise yourself with various Inventory Management Systems (IMS) and Vendor Managed Inventory (VMI) concepts. Be prepared to discuss how you have used these systems in previous roles, as this will demonstrate your relevant experience and understanding of the tools you'll be working with.
✨Showcase Your Communication Skills
As a Specialist Customer Supply Coordinator, strong communication is key. Prepare examples of how you've effectively liaised with customers and internal stakeholders in the past. This will highlight your ability to build relationships and manage expectations.
✨Demonstrate Attention to Detail
Given the role's focus on managing stock levels and KPIs, be ready to provide examples of how your methodical approach has led to successful outcomes. Discuss any specific instances where your attention to detail made a significant difference in your work.
✨Prepare for Fast-Paced Scenarios
The job can be pressurised, so think of examples where you've thrived in fast-paced environments. Share how you prioritise tasks and manage your time effectively, ensuring that you can meet customer demands without compromising quality.
