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- Tasks: Lead and inspire a team while managing on-site operations and customer relationships.
- Company: Join Cromwell, a leading supplier in the industrial sector with over 50 years of experience.
- Benefits: Enjoy competitive pay, company car, healthcare, and a commitment to your development.
- Why this job: Make a real impact by keeping industry working and developing your leadership skills.
- Qualifications: Previous management experience and strong customer relationship skills are essential.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
We are looking for an On-Site Stores Manager to work on one of our customer sites in Wolverhampton.
Role Responsibilities- Effectively recruit, onboard, and lead your team in line with our Principles, developing, motivating and coaching them to achieve business goals and objectives.
- Communicate key business updates and create an overall great place to work.
- Engage and communicate with remote workers that may be situated within your territory but may not form part of your direct team.
- Be the primary point of contact for the customer and take ownership of issues affecting service fulfilment, identify resolutions, implement actions, review outcomes, and escalate where appropriate.
- Action continuous improvement opportunities where possible.
- Develop strong business relationships with customer key stakeholders to explore, understand and support opportunities to grow profitable sales within the local area, supported via regular Business Reviews to achieve agreed sales targets.
- Work with the customer’s buying team on stock requirements and ensure requests are promptly loaded on the system.
- Liaise with new and existing suppliers to manage stock in line with customer projects and ensure we meet specific requirements.
- Maximise effectiveness of stock management, stores counter collection point to fully meet customer needs and agreed service levels.
- Ensure the on-site contract remains cost effective, reducing/eliminating unnecessary costs and remaining within budgets, whilst maintaining productivity and quality of service to grow our business in a profitable way.
- Ensure that Health and Safety standards are prioritised and met in line with customer and local legislation and that any risk or hazard is reported accordingly.
- Adherence to Company compliance requirements and standard operating procedures.
- Develop and maintain strong working relationships and collaboration with the supply planning, customer supply teams.
- Proactively build cross functional relationships and collaboration to ensure key business objectives are achieved.
- Previous branch / business management experience.
- Strong customer relationship management experience.
- Previous warehouse management experience.
- Experience in people management.
- Experience within an industrial consumable / industrial supplies environment is desirable.
- Knowledge of Lean Management principles would be an advantage.
- Educated to GCSE - level or above.
- Experience in supply chain management would be an advantage.
- Self-motivated individual with a desire to succeed.
- Strong analytical skills (reporting and interpretation).
- Strong commercial acumen.
- Ability to lead, inspire and develop a high performing team.
- Competitive annual leave allowance with annual purchase scheme.
- Company Car.
- Group Personal Pension.
- Company Funded Healthcare Cash Plan.
- Company bonus.
- Cycle to work scheme.
- Commitment to employee development plans.
- 24/7 Wellbeing and Employee Support.
- Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Equal OpportunityCromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
Information for Recruitment AgenciesWe always prefer to recruit candidates direct to our business and first, and foremost believe in promoting talent from within whenever possible. We do not accept speculative approaches including CVs and candidate profiles sent direct to Managers. Any speculative CVs will be considered our own and we will not pay any agency fees. We have a PSL and those on this will have access to our portal to accept CVs. If you want to be considered for our PSL, please email talentacquisition@cromwell.co.uk.
Location: GESTAMP - FOUR ASHES, 2 Four Ashes Park, Four Ashes, Wolverhampton, UK, WV10 7FH.
On-Site Stores Manager (7180) employer: Cromwell Tools Export
Contact Detail:
Cromwell Tools Export Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Stores Manager (7180)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Cromwell. Check out their values and mission – it’ll help you connect with the team and show that you’re genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to team management and customer relations. Think about your past experiences and how they align with the role of On-Site Stores Manager. We want you to shine!
✨Tip Number 3
Show off your people skills! During the interview, highlight your experience in leading teams and building relationships. Share specific examples of how you’ve motivated others or resolved conflicts – it’ll demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or growth opportunities at Cromwell. It shows you’re engaged and serious about making an impact!
We think you need these skills to ace On-Site Stores Manager (7180)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the On-Site Stores Manager role. Highlight your relevant experience in branch management and customer relationship management, as these are key for us at Cromwell.
Showcase Your Leadership Skills: We want to see how you can lead and inspire a team! Share examples of how you've developed and motivated your team in previous roles, as this is crucial for the position.
Demonstrate Problem-Solving Abilities: In your application, mention specific instances where you've taken ownership of issues and implemented solutions. This will show us that you're proactive and capable of handling challenges effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role directly.
How to prepare for a job interview at Cromwell Tools Export
✨Know Your Stuff
Before the interview, make sure you understand Cromwell's mission and values. Familiarise yourself with their products and services, especially in the industrial supplies sector. This will help you demonstrate your genuine interest and how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As an On-Site Stores Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop others. Highlight any specific achievements that showcase your leadership style.
✨Build Relationships
Cromwell values strong customer relationships, so be ready to discuss how you've built and maintained these in previous roles. Think of specific instances where you’ve engaged with stakeholders or resolved issues, as this will show your capability in managing customer expectations.
✨Emphasise Continuous Improvement
Cromwell is all about keeping industry working, which means they value efficiency and improvement. Be prepared to talk about how you've identified and implemented process improvements in your past roles. Use concrete examples to illustrate your analytical skills and commercial acumen.
