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- Tasks: Deliver parcels, build customer relationships, and support warehouse operations.
- Company: Cromwell has over 50 years of experience in supplying tools and safety equipment.
- Benefits: Enjoy competitive leave, healthcare plans, bonuses, and a cycle-to-work scheme.
- Why this job: Join a supportive team focused on customer service and personal growth.
- Qualifications: A driving license and a proactive attitude are essential.
- Other info: Cromwell values diversity and offers equal opportunities for all applicants.
The predicted salary is between 24000 - 33600 £ per year.
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
We are looking for a Customer Envoy. Our Envoys are the face of our business as they travel around their area delivering products whilst maintaining customer relationships. We have 41 branch locations across the UK, as well as across Europe and Asia, which help our customers by ensuring we deliver over 98% of orders next day. And our vending solutions provide customers with access to our products on-site and at a moment’s notice.
Our dedicated team of Customer Envoys and Warehouse People work hard to ensure our operations run smoothly from Monday to Friday, 52 weeks a year – helping us put our customers front and centre in everything we do.
What will you do on a normal day?
- Deliver parcels and handle returns within a specific geographical area
- Load, unload, prepare and operate a delivery vehicle
- Identify and visit new customers whilst increasing existing customer spend
- Support the branch warehouse by undertaking any reasonable duties from time to time, including periodic stocktakes.
- Work closely with the Sales team to identify and progress opportunities
What are we looking for?
We’re looking for someone who has the passion and drive to succeed as an individual while having a proactive attitude with good problem-solving skills. You should enjoy talking to customers and building relationships as well as working as one team and supporting other branch locations within your region as required.
A driving license is required for this role.
What’s in it for you?
- Competitive annual leave allowance with annual purchase scheme
- Group Personal Pension
- Company Funded Healthcare Cash Plan
- Company bonus
- Cycle to work scheme
- Commitment to employee development plans
- 24/7 Wellbeing and Employee Support
Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
- Apply Now
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Location
Grimsby
Estate Road No.6, South Humberside Industrial Estate, Grimsby, UK, DN31 2TG
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- Location:
Grimsby
- Working Hours per week:
38
- Contract Type:
Permanent – Full Time
- Apply Now
Meet the recruiter
MyHR@cromwell.co.uk
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Group Personal Pension
Company Funded Healthcare
Bonus Scheme
Cycle to Work
24/7 Wellbeing Support
Free Tea & Coffee
Discounted Cromwell Products
Retail & Leisure Discount Scheme
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Delivery Driver (6986) employer: Cromwell Tools Export
Contact Detail:
Cromwell Tools Export Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Driver (6986)
✨Tip Number 1
Familiarise yourself with Cromwell's products and services. Understanding what you’ll be delivering and the needs of your customers will help you stand out during the interview process.
✨Tip Number 2
Showcase your customer service skills. Since the role involves building relationships with customers, think of examples from your past experiences where you successfully engaged with clients or resolved issues.
✨Tip Number 3
Highlight your teamwork abilities. Cromwell values collaboration, so be prepared to discuss how you've worked effectively in a team setting and supported colleagues in previous roles.
✨Tip Number 4
Demonstrate your problem-solving skills. Be ready to share specific instances where you identified a challenge and took proactive steps to resolve it, as this aligns with the proactive attitude they are looking for.
We think you need these skills to ace Delivery Driver (6986)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Delivery Driver at Cromwell. Familiarise yourself with their commitment to customer service and how you can contribute to keeping industry working.
Tailor Your CV: Highlight relevant experience in customer service and delivery roles. Emphasise your problem-solving skills and ability to build relationships with customers, as these are key traits they are looking for.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and how your background aligns with Cromwell's values. Mention your proactive attitude and willingness to support the team, as well as your driving licence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cromwell Tools Export
✨Know the Company
Before your interview, take some time to research Cromwell. Understand their mission of 'Keeping Industry Working' and how they deliver exceptional service. This will show your genuine interest in the company and help you align your answers with their values.
✨Demonstrate Customer Focus
As a Delivery Driver, you'll be the face of the company. Be prepared to discuss your experience in customer service and how you've built relationships in previous roles. Share specific examples that highlight your ability to connect with customers and resolve issues.
✨Highlight Problem-Solving Skills
Cromwell values proactive individuals with good problem-solving skills. Think of situations where you've had to think on your feet or overcome challenges during deliveries. Be ready to explain how you approached these situations and what the outcomes were.
✨Show Team Spirit
Collaboration is key in this role. Be prepared to talk about your experience working as part of a team, especially in a fast-paced environment. Emphasise your willingness to support colleagues and contribute to the overall success of the branch.
