At a Glance
- Tasks: Deliver exceptional customer service and support the Sales Department.
- Company: Cromwell, a company that values and empowers its people.
- Benefits: Supportive culture, career growth opportunities, and a fun work environment.
- Other info: Join a dynamic team focused on continuous improvement and success.
- Why this job: Be the first point of contact for customers and make a real difference.
- Qualifications: Excellent communication skills and a proactive mindset.
The predicted salary is between 22000 - 26000 £ per year.
At Cromwell, we believe success starts with people. Our Culture of Excellence means every colleague is valued, supported, and empowered to deliver their best work. By setting high standards and celebrating achievements, we create an environment where professionalism and enjoyment go hand in hand.
As part of our Sales Team, the Customer Care function is at the heart of delivering exceptional service. You will be the first point of contact for customers, ensuring every interaction reflects Cromwell's values of professionalism, accountability, and innovation, while supporting our ambition for Industry Leadership.
As a Customer Care Representative, you will be responsible for providing outstanding service and administrative support to the Sales Department. You will be the first to respond to emails, inbound calls and enquiries, resolving queries efficiently and effectively wherever possible, and ensuring a seamless experience for every customer.
This role requires excellent communication skills, attention to detail, and a proactive mindset. You will work closely with Account Managers, the Business Development team, and other departments to ensure customer needs are met, while also contributing to team performance and continuous improvement.
ROLE AND RESPONSIBILITIES- Communicate directly with customers, delivering the highest standards of service.
Customer Care Representative June 2026 employer: Cromwell Polythene
Cromwell is an exceptional employer that prioritises the well-being and development of its employees, fostering a Culture of Excellence where every team member is valued and empowered. Located in a vibrant area, we offer a supportive work environment that encourages professional growth and celebrates achievements, making it an ideal place for those seeking meaningful and rewarding employment in customer care. With a focus on teamwork and continuous improvement, you'll have the opportunity to collaborate with various departments while delivering outstanding service to our customers.
