Cromwell Hospital is seeking a Client Services Officer to join its busy contact centre. The role is hybrid (2 days in office, 3 days at home) and involves handling high volumes of patient and clinician calls with professionalism and care.
You will log queries, route calls, maintain data accuracy, and contribute to continuous improvements in patient experience. Excellent communication and confidentiality are essential.
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Hybrid Client Services Advisor — Patient Experience employer: Cromwell Hospital
Bupa is an exceptional employer, particularly for the Credit Controller role at Cromwell Hospital, where you will be part of a dedicated Finance team committed to delivering outstanding healthcare. With a strong focus on employee wellbeing, Bupa offers a range of benefits including flexible working arrangements, generous holiday allowances, and a supportive work culture that champions diversity and personal growth. This role not only allows you to build meaningful relationships with customers but also provides opportunities for professional development in a fast-paced and rewarding environment.
