Multi-Channel Customer Experience Specialist in Leicester

Multi-Channel Customer Experience Specialist in Leicester

Leicester Full-Time 30000 - 33509 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly voice for customers, handling inquiries via phone, email, and live chat.
  • Company: Join Cromwell Group, a leader in customer service excellence.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Fast-paced environment with a supportive team and career advancement potential.
  • Why this job: Make a difference by helping customers find the right products every day.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 33509 Β£ per year.

Cromwell Group (Holdings) Ltd is seeking a Customer Service Advisor to be the first point of contact for customers, handling inquiries via phone, email and live chat with professionalism and care. You will work closely with Sales, Branch Operations and Supply Chain to assist customers in finding the right products, communicate updates, and promote self-service tools in a fast-paced environment.

Multi-Channel Customer Experience Specialist in Leicester employer: Cromwell Group (Holdings) Ltd

Cromwell Group (Holdings) Ltd is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. Located in Leicester, the company provides a competitive benefits package, including a company car and monthly commission, ensuring that employees feel valued and motivated to excel in their roles. With a focus on fostering strong client relationships, this position offers meaningful opportunities for professional advancement in a supportive environment.

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Contact Details:

Cromwell Group (Holdings) Ltd Recruitment Team

We think you need these skills to ace Multi-Channel Customer Experience Specialist in Leicester

Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Sales Support
Multi-Channel Communication
Collaboration