Cromwell Group (Holdings) Ltd is seeking a Customer Service Team Leader in the United Kingdom. The role focuses on leading and coaching a high-performing customer service team, driving service KPIs, and collaborating with Sales, Supply Chain and other functions to improve customer outcomes.
You will champion continuous improvement, manage performance, and build strong cross-functional relationships while supporting the business in delivering exceptional customer experiences.
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Customer Service Team Lead: Inspire, Coach & Improve KPIs in Leicester employer: Cromwell Group (Holdings) Ltd
Cromwell is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary with a rewarding commission scheme, enhanced pension contributions, and generous leave policies. Our inclusive work culture fosters collaboration and innovation, ensuring every team member feels valued and empowered to succeed. With over 50 years in the industry, we provide ample opportunities for career development while maintaining a strong commitment to diversity and respect for all individuals.
Contact Details:
Cromwell Group (Holdings) Ltd Recruitment Team