Customer Service Team Leader: Coach & Improve KPIs in Dudley

Customer Service Team Leader: Coach & Improve KPIs in Dudley

Dudley Full-Time No working from home possible
Cromwell Group (Holdings) Ltd

Cromwell is seeking a Customer Service Team Leader in the United Kingdom to inspire, coach and develop a high-performing team delivering outstanding customer experiences. You will lead from the front to drive operational excellence, engagement and continuous improvement while ensuring the team hits its performance goals.

Working cross-functionally with Sales, Supply Chain and other teams, you will champion collaboration, use data to improve service delivery and support business success.

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Customer Service Team Leader: Coach & Improve KPIs in Dudley employer: Cromwell Group (Holdings) Ltd

Cromwell Group (Holdings) Ltd is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. Located in Leicester, the company provides a competitive benefits package, including a company car and monthly commission, ensuring that employees feel valued and motivated to excel in their roles. With a focus on fostering strong client relationships, this position offers meaningful opportunities for professional advancement in a supportive environment.

Cromwell Group (Holdings) Ltd

Contact Details:

Cromwell Group (Holdings) Ltd Recruitment Team