IT Supplier Relationship Lead in London

IT Supplier Relationship Lead in London

London Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead supplier relationships and optimise technology partnerships for a top legal firm.
  • Company: Join a leading international legal and professional services firm with a focus on innovation.
  • Benefits: Enjoy competitive salary, hybrid working, private medical insurance, and generous holiday options.
  • Other info: Great career growth opportunities and a supportive workplace culture.
  • Why this job: Make a real impact in a dynamic environment while driving digital transformation.
  • Qualifications: 5+ years in supplier management with strong negotiation and stakeholder skills.

The predicted salary is between 60000 - 75000 £ per year.

Our client, a leading international legal and professional services firm, is looking to appoint an experienced Supplier Relationship Lead to join its growing Technology function. This is a strategic and commercially focused role, responsible for managing and optimising relationships with key third-party technology suppliers across a complex, fast-paced environment.

Technology sits at the heart of the firm's long-term strategy, with significant investment and senior-level backing across digital transformation, innovation, and operational excellence.

The Opportunity

This role will take ownership of the supplier management framework across technology operations, ensuring suppliers deliver value, performance, compliance, and innovation aligned to business objectives. You will work closely with internal technology, procurement, legal, finance, and operational stakeholders while managing a broad ecosystem of external technology partners and service providers.

Key Responsibilities

  • Develop and implement the supplier relationship and governance strategy
  • Manage technology supplier contracts, renewals, negotiations, and commercial performance
  • Ensure supplier roadmaps align with the firm's wider technology and architecture strategy
  • Monitor supplier performance against KPIs and SLAs
  • Identify and mitigate supplier-related operational, security, and compliance risks
  • Lead issue resolution and supplier escalations when required
  • Support procurement activity for new and existing technology engagements
  • Drive continuous improvement, innovation, and cost optimisation initiatives
  • Work collaboratively with technology and finance teams on budgeting and supplier spend

About You

  • 5+ years' experience within supplier management, vendor management, procurement, or technology operations
  • Strong experience managing technology outsourcing and managed service providers
  • Commercially astute with strong contract negotiation experience
  • Experience working within complex professional services, legal, or corporate environments would be advantageous
  • Understanding of technology compliance, governance, and risk management
  • Experience reviewing AI-related supplier contracts and awareness of emerging AI regulatory frameworks
  • Excellent stakeholder management and communication skills
  • Analytical, proactive, and solutions-focused approach

What's on Offer

  • Competitive salary and bonus
  • Hybrid and flexible working environment
  • Private medical insurance
  • Strong pension contribution structure
  • 25 days holiday with option to buy additional leave
  • £350 annual wellbeing allowance
  • Life assurance and income protection
  • Employee assistance programme and wellbeing support
  • Additional lifestyle and family-focused benefits

IT Supplier Relationship Lead in London employer: Cromwell Banks

Join a leading international legal and professional services firm that prioritises technology and innovation at its core. With a strong commitment to employee wellbeing, the company offers a competitive salary, hybrid working options, and extensive benefits including private medical insurance and a generous pension scheme. This dynamic environment fosters professional growth and collaboration, making it an excellent place for those looking to make a meaningful impact in supplier relationship management.

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Contact Details:

Cromwell Banks Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Supplier Relationship Lead in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.

Tip Number 2

Prepare for interviews by researching the company and its suppliers. Understand their technology landscape and be ready to discuss how you can add value. We recommend practising common interview questions and tailoring your responses to highlight your experience in supplier management.

Tip Number 3

Follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show your genuine interest in the role.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace IT Supplier Relationship Lead in London

Supplier Relationship Management
Contract Negotiation
Technology Outsourcing
Vendor Management
Performance Monitoring
KPI Management
Risk Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of IT Supplier Relationship Lead. Highlight your experience in supplier management and technology operations, and don’t forget to mention any relevant achievements that align with the job description.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that demonstrate your skills in managing supplier relationships and driving innovation.

Showcase Your Communication Skills:Since this role involves working closely with various stakeholders, make sure to highlight your excellent communication skills. Use examples from your past roles where you successfully managed relationships or resolved conflicts.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Cromwell Banks

Know Your Suppliers

Before the interview, research the key technology suppliers the firm works with. Understand their services, strengths, and any recent news or developments. This will show your genuine interest in the role and help you discuss how you can optimise these relationships.

Master the Metrics

Familiarise yourself with common KPIs and SLAs used in supplier management. Be ready to discuss how you've monitored performance in past roles and how you would approach this in the new position. Highlighting your analytical skills will impress the interviewers.

Showcase Your Negotiation Skills

Prepare examples of successful contract negotiations you've led. Discuss the strategies you used and the outcomes achieved. This is crucial for a role that requires strong commercial acumen and the ability to drive value from supplier contracts.

Engage with Stakeholders

Think about how you would collaborate with various internal teams like technology, finance, and legal. Prepare to share your experiences in stakeholder management and how you’ve navigated complex environments. This will demonstrate your ability to work effectively across departments.