At a Glance
- Tasks: Manage HR, operations, and facilities to ensure a smooth-running law firm.
- Company: Dynamic law firm focused on people and high standards.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and wellness support.
- Other info: Join a fun, inclusive culture with clear progression opportunities.
- Why this job: Make a real impact while enjoying variety and autonomy in your role.
- Qualifications: Experience in HR and office management, strong communication skills required.
The predicted salary is between 40000 - 40000 € per year.
Are you ready to make a real impact behind the scenes of a busy law firm? We are looking for an HR & Office Manager to keep our operations running smoothly and help drive consistency and high standards across the business. You’ll be the go‑to person for keeping things running smoothly – supporting our people agenda, strengthening ways of working, and coordinating business support, facilities and health & safety. If you enjoy variety, building trusted relationships and making practical improvements that stick, we’d love to hear from you.
The Role
In this hands‑on role, you’ll lead the smooth, efficient and compliant running of our support functions across multiple offices. Working closely with the Directors and Managers, you’ll bring structure, pace and clarity – making sure the right processes are in place and that our teams feel supported to do their best work. You’ll balance day‑to‑day problem‑solving with longer‑term improvements – spotting what could work better, bringing people with you, and helping the firm operate consistently, professionally and safely.
Key Responsibilities
- HR & Employee Relations
- Be the first point of contact for practical, day‑to‑day HR guidance across the firm.
- Coach and support managers through employee relations matters, helping issues get resolved fairly and consistently.
- Run end‑to‑end recruitment, keeping things organised and ensuring candidates get a great experience.
- Coordinate the monthly payroll cycle, ensuring inputs are accurate and deadlines are met.
- Keep HR records and reporting up to date, confidential and compliant.
- Manage key HR suppliers (recruitment, benefits and wellbeing support) and keep relationships running smoothly.
- HR Strategy Support & Investors in People
- Help turn people plans into action – supporting practical delivery of HR and people initiatives.
- Support people planning activity such as retention, succession planning and organisational change.
- Coordinate our Investors in People (IIP) programme – organising evidence, tracking actions and supporting engagement activity across offices.
- Learning, Development & Engagement
- Lead the Crombie Wilkinson Academy – planning learning activity with internal stakeholders and external providers.
- Work with managers to identify development needs and source training that adds real value.
- Design and deliver internal training sessions where appropriate.
- Support performance and development activity.
- Coordinate engagement and wellbeing communications and activity, including the Staff Engagement and Actions Team.
- Business Support & Administration
- Lead and develop the administration team across all offices, setting clear expectations and providing day‑to‑day support.
- Improve admin processes, templates and ways of working – raising quality while making work easier and more efficient.
- Facilities & Health and Safety
- Keep our offices safe, secure and welcoming – overseeing day‑to‑day facilities and maintenance.
- Manage contractors and suppliers, ensuring services are delivered to a high standard.
- Coordinate office moves, refurbishments and space planning when needed.
- Act as a key point of contact for health and safety, keeping records, risk assessments and statutory documentation up to date.
- Support fire safety arrangements, incident reporting and follow‑up actions.
Skills & Experience
- Experience in practice, office or operational management within a professional services environment (legal is an advantage).
- Confident generalist HR knowledge, including hands‑on employee relations support.
- Experience leading or supervising administration/business support teams.
- Experience managing suppliers, contracts and office facilities.
- A sound working knowledge of workplace health & safety in an office environment.
- Strong organisation and attention to detail, with the ability to juggle competing priorities.
- Clear, professional communication and the ability to build trust with colleagues at all levels.
- Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint and Teams).
- Experience working across multiple office locations.
- Experience supporting Investors in People (IIP) accreditation or similar frameworks.
Why Join Us?
- Step into a key role – working across HR, operations, facilities and business support, with plenty of variety and autonomy.
- Have real influence: you’ll work closely with the Directors and managers, helping to improve how we work and bringing consistency across multiple offices.
- Be part of a people‑focused firm where high standards, clear communication and wellbeing matter.
What We Offer:
- Competitive salary - because your skills are worth it
- Hybrid & flexible working - life happens, and we get that
- 25 days holiday + bank holidays, your birthday off, and no guilt about using them
- Death in service scheme - peace of mind for you and your loved ones
- Healthcare cash plan - supporting your physical and financial wellbeing
- Wellness group - because mental health matters
- Inclusive & fun culture - we work hard, but we don’t take ourselves too seriously
- CW Academy – our in‑house development programme to help you grow your role with a personal development plan tailored to your goals
- Clear and transparent progression plan - for everyone, not just lawyers
Job Type: Full-time
Pay: From £40,000.00 per year
Licence/Certification: Driving Licence (required)
Work Location: Hybrid remote and in York YO1 9RJ
This job description has been designed to indicate the general nature and level of work performed by job holders within this role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of staff assigned to the job.
HR & Office Manager employer: Crombie Wilkinson Solicitors LLP
Join a dynamic law firm that prioritises employee wellbeing and professional growth, offering a competitive salary and hybrid working options. With a strong focus on clear communication and high standards, you'll have the opportunity to influence operations across multiple offices while being part of an inclusive and fun culture. Our in-house development programme, CW Academy, ensures you have tailored support for your career progression, making this an excellent place to build a meaningful and rewarding career.
Contact Detail:
Crombie Wilkinson Solicitors LLP Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land HR & Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for an HR & Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm thoroughly. Understand their culture, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in making a real impact at their law firm.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to HR and office management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email reiterating your interest in the position can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace HR & Office Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the HR & Office Manager role. Highlight your experience in HR, office management, and any relevant achievements that show how you can make a real impact.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our people-focused approach. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can balance day-to-day problem-solving with long-term improvements, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Crombie Wilkinson Solicitors LLP
✨Know Your HR Basics
Brush up on your HR knowledge, especially around employee relations and recruitment processes. Be ready to discuss how you would handle specific HR scenarios, as this will show your practical understanding of the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to juggle multiple priorities and keep operations running smoothly. Think about times when you improved processes or managed a team effectively, as these stories will resonate well with the interviewers.
✨Demonstrate Your People Skills
Since this role involves building trusted relationships, be prepared to talk about how you've successfully collaborated with colleagues at all levels. Share instances where you’ve coached managers or resolved conflicts to showcase your interpersonal skills.
✨Familiarise Yourself with Health & Safety Protocols
Understand the basics of workplace health and safety, especially in an office environment. Be ready to discuss how you would ensure compliance and safety in the workplace, as this is a key responsibility of the role.
