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- Tasks: Coordinate health equipment loans and ensure high-quality client service.
- Company: Join the Canadian Red Cross, a top non-profit helping communities in need.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact while working with diverse teams and enhancing community resilience.
- Qualifications: Requires a 2-year diploma and experience in volunteer management; strong interpersonal skills needed.
- Other info: Position is temporary full-time for 6 months, based in Surrey with some travel required.
The predicted salary is between 32000 - 36000 £ per year.
The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
In this role, you will:
- Ensure that client services objectives and targets are met, monitor program delivery to ensure high performance standards and quality control.
- Assist in developing annual action plans for the client services team.
- Oversee the receiving, processing and tracking of client service requests, meeting Red Cross standards for timeliness and quality.
- Liaise with Talent Acquisition, Shared Services and Volunteer Engagement Experience regarding volunteer requirements necessary to achieve program objectives.
- Develop and implement volunteer retention and engagement activities.
- Select, supervise, and coach Lead Client Service volunteers in their role as volunteer supervisors.
- Contribute to and recommend modifications to systems designed to streamline, better secure or otherwise improve service delivery.
- Track financial and equipment donations and initiate corrective action when required.
What we are looking for:
- The minimum qualifications for this position are the completion of a two (2) year post-secondary diploma with a concentration in rehabilitation sciences, social services, business, and a minimum of two years of experience in volunteer management in a service-oriented capacity, or an equivalent combination of education and experience.
- Proficient in MS Office suite.
- Strong interpersonal skills.
- A collaborative approach to finding solutions.
- Ability to influence and lead others.
- Ability to manage multiple priorities in a fast-paced environment.
- Knowledge and experience working in health programs is an asset.
- Experience working with a diverse population, and an understanding of cultural issues is an asset.
- Fluency in English is required, and fluency in another language is an asset.
Working conditions:
- Frequent travel around the lower mainland region.
- Current First Aid Certification, or willingness to take training.
- Some work will be conducted during non-traditional work hours, (Saturdays).
Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
Coordinator - Health Equipment Loan Program employer: Croixrouge
Contact Detail:
Croixrouge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator - Health Equipment Loan Program
✨Tip Number 1
Familiarise yourself with the Canadian Red Cross and their Health Equipment Loan Program. Understanding their mission, values, and the specific services they provide will help you align your approach and demonstrate your genuine interest during any discussions.
✨Tip Number 2
Network with current or former employees of the Canadian Red Cross, especially those involved in volunteer management or health programs. They can provide valuable insights into the organisational culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Highlight your experience in managing volunteers and working in service-oriented roles. Be prepared to discuss specific examples of how you've successfully led teams or improved service delivery in past positions during interviews.
✨Tip Number 4
Stay updated on current trends and challenges in health programs and volunteer management. Being knowledgeable about these topics will allow you to engage in meaningful conversations and showcase your proactive approach to the role.
We think you need these skills to ace Coordinator - Health Equipment Loan Program
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Coordinator - Health Equipment Loan Program position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in volunteer management and any relevant qualifications in rehabilitation sciences or social services. Use specific examples to demonstrate your skills in managing client services and working with diverse populations.
Showcase Interpersonal Skills: Since strong interpersonal skills are crucial for this role, provide examples of how you've successfully collaborated with teams or influenced others in previous positions. This will help illustrate your ability to work effectively in a service-oriented environment.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the role.
How to prepare for a job interview at Croixrouge
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Coordinator position. Familiarise yourself with the Health Equipment Loan Program and be ready to discuss how your skills and experiences align with the job requirements.
✨Showcase Your Volunteer Management Experience
Since the role involves managing volunteers, prepare examples from your past experiences where you've successfully led or engaged volunteers. Highlight any specific strategies you used to retain and motivate them.
✨Demonstrate Interpersonal Skills
The job requires strong interpersonal skills, so be prepared to discuss situations where you've effectively communicated or collaborated with diverse groups. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think of examples where you've had to manage multiple priorities or resolve conflicts, and be ready to explain your thought process.
