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- Tasks: Lead the HR operations, ensuring smooth processes and supportive services.
- Company: Join Crohn’s and Colitis UK, the leading charity for those with Crohn's Disease and Ulcerative Colitis.
- Benefits: Enjoy flexible working, 25+ days leave, and a supportive wellbeing programme.
- Why this job: Make a real impact in a charity that supports over 500,000 people living with chronic conditions.
- Qualifications: CIPD qualified with strong HR knowledge and experience in EDI principles.
- Other info: Work from home with weekly office visits; be part of a passionate team making a difference.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you – join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
- Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
- Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
- Can lead operational planning and budgeting.
- Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
- Has a vision for how working practices and culture can develop for the better.
- Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
- Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
- Has experience of supporting and developing managers through change.
- Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
HR Operations Manager employer: Crohn's & Colitis UK
Contact Detail:
Crohn's & Colitis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Familiarise yourself with the specific HR processes and policies relevant to the charity sector. Understanding how these differ from corporate environments can give you an edge in interviews, showing that you're not just knowledgeable but also adaptable.
✨Tip Number 2
Network with professionals in the charity sector, especially those involved in HR. Attend relevant events or webinars to connect with potential colleagues and gain insights into the unique challenges they face, which can help you tailor your approach.
✨Tip Number 3
Demonstrate your commitment to equality, diversity, and inclusion (EDI) by staying updated on current issues and best practices. Be prepared to discuss how you would implement EDI principles in the workplace during your interview.
✨Tip Number 4
Showcase your proactive nature by preparing examples of how you've successfully led change in previous roles. Highlighting your ability to balance compassion with operational needs will resonate well with the values of Crohn’s and Colitis UK.
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the HR Operations Manager position. Tailor your application to highlight how your experience aligns with these specific needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant HR experience, qualifications (like CIPD), and any achievements that demonstrate your ability to implement HR policies and improve processes.
Write a Tailored Cover Letter: In your cover letter, express your passion for the charity sector and how your proactive approach and organisational skills can contribute to Crohn’s and Colitis UK’s mission. Mention specific examples of how you've successfully managed HR operations in the past.
Highlight EDI Commitment: Given the emphasis on equality, diversity, and inclusion (EDI) in the job description, make sure to include examples of how you have implemented EDI principles in previous roles. This will show your alignment with the organisation's values.
How to prepare for a job interview at Crohn's & Colitis UK
✨Know Your HR Fundamentals
Make sure you brush up on your knowledge of HR processes, policies, and employment laws. Being able to discuss these confidently will show that you're well-prepared and understand the core responsibilities of the HR Operations Manager role.
✨Demonstrate Your Proactive Approach
Prepare examples of how you've previously implemented improvements in HR services or processes. This will highlight your proactive nature and ability to drive change, which is crucial for this position.
✨Showcase Your Communication Skills
Since building relationships with stakeholders is key, think of instances where you've successfully communicated with different teams or individuals. Be ready to discuss how you can foster collaboration within the organisation.
✨Emphasise Your Commitment to EDI
Given the importance of equality, diversity, and inclusion in this role, be prepared to talk about your experience with EDI principles. Share specific examples of how you've promoted inclusivity in the workplace.
