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- Tasks: Lead creative communications and campaigns to support those affected by Crohn's and Colitis.
- Company: Join the UK's leading charity dedicated to transforming lives impacted by chronic diseases.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
- Why this job: Make a real difference in people's lives while driving impactful communication strategies.
- Qualifications: Proven experience in leading successful campaigns and building high-performing teams.
- Other info: Hybrid working with opportunities for professional development and growth.
The predicted salary is between 43800 - 63800 £ per year.
This range is provided by Crohn's & Colitis UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Starting salary: c£53,800 per annum depending on experience Permanent, Full-Time (35 hours per week) Place of work: Hybrid, with a requirement to attend regular in-person days.
About Us
We’re the UK’s leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
Join our Team!
We are entering an exciting period of change to transform understanding of Crohn's and Colitis across society, increase our reach and, ultimately, work towards a cure for the conditions. We have an exciting new opportunity to join us as our Head of Communications and be a driving force in making that shift by creatively leading strategic communications and campaigns. You will also play an important role by working with an external agency on the development of a new legacy proposition and supporting materials, as well as working on internal legacy promotions and staff training. In this role you will lead our media, social media, campaigns and engagement functions, as well as project teams across the charity. You’ll grow our engagement with diverse audiences and support them to take action towards ambitious campaign goals.
Full details of the job description and person specification are found in our Recruitment pack for download below.
About you
We are looking for an experienced, creative and driven communications leader who will be committed to improving the lives of people affected by Crohn's and Colitis.... could this be you?
- Experienced in leading multidisciplinary campaigns that delivered ambitious results?
- An effective coach with experience of building high performing teams?
- Seasoned in driving media relations to deliver results?
- A calm and experienced leader, demonstrating sound judgement even when the pressure is on?
- Adaptable to the ever changing trends in communication, embracing them as opportunities to innovate and strengthen engagement?
- Aware of social media and campaigning tools to amplify the community voice in communications?
If this sounds like you then we would love to hear from you. We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend directorate days and face to face meetings. In addition, the charity meets four times a year at the office in Hatfield for our mandatory 'All Staff Together' days.
25 days annual leave plus bank holidays, increasing by one day per year up to 30 days.
Salary Sacrifice Pension scheme.
Flexible working options.
Enhanced maternity, adoption and paternity pay.
24/7 Employee Assistance Programme.
Interest free loan for season tickets.
Cycle to work scheme.
Free parking and secure bike locks.
Training and development financial support and/or study leave.
Performance review and development scheme.
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Kelly Loftus, Director of Policy, Influence & Public Affairs on kelly.loftus@crohnsandcolitis.org.uk.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack. Please email your CV & Supporting Statement to: jobs@crohnsandcolitis.org.uk.
Interviews will take place via Teams on 24 November 2025. Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation. We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided. We will not be accepting any contact from Recruitment Agencies or Media Sales.
Head of Communication in Hatfield employer: Crohn's & Colitis UK
Contact Detail:
Crohn's & Colitis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Communication in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity and its mission. Understand their campaigns and think about how your skills can contribute to their goals. Show them you're not just another candidate; you're passionate about making a difference!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Head of Communications role. Highlight your experience with multidisciplinary campaigns and how you've driven results in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Head of Communication in Hatfield
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience and skills that align with the Head of Communication role. Keep it clear, concise, and tailored to showcase how you can drive our mission forward.
Nail the Supporting Statement: This is your chance to shine! Use the supporting statement to explain why you're passionate about improving lives affected by Crohn's and Colitis. Be specific about how your experience meets the person specification and what unique qualities you bring to the table.
Showcase Your Creativity: As a communications leader, creativity is key! Don’t hesitate to include examples of past campaigns or projects that demonstrate your innovative approach. We want to see how you can think outside the box to engage diverse audiences.
Follow Application Instructions: Make sure you read the application instructions carefully. Submit your CV and supporting statement to the specified email address, and don’t forget to refer to the Recruitment Pack. Following these steps shows us you’re detail-oriented and serious about joining our team!
How to prepare for a job interview at Crohn's & Colitis UK
✨Know Your Stuff
Before the interview, dive deep into Crohn's & Colitis UK’s mission and recent campaigns. Familiarise yourself with their work and think about how your experience aligns with their goals. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Leadership Skills
As a Head of Communication, you'll need to demonstrate your ability to lead teams and drive results. Prepare examples of past campaigns you've led, focusing on the challenges you faced and how you overcame them. Highlight your coaching style and how you've built high-performing teams.
✨Be Ready for Scenario Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you had to innovate under pressure or adapt to changing communication trends. Practising these responses will help you articulate your thought process clearly during the interview.
✨Engage with Their Community
Familiarise yourself with the community surrounding Crohn's and Colitis. Be prepared to discuss how you would engage diverse audiences and amplify their voices through strategic communications. Showing that you understand their audience will set you apart as a candidate who truly cares.