At a Glance
- Tasks: Welcome patients, manage appointments, and support the clinical team with various tasks.
- Company: A dynamic healthcare practice focused on patient care and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for career progression.
- Other info: Temp to perm role with potential for job sharing.
- Why this job: Join a supportive team and make a difference in patients' lives every day.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 18900 - 23100 £ per year.
Receptionist is responsible for undertaking a wide range of reception duties and providing support to the multidisciplinary team.
Duties may include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of personal information and assisting patients as required.
To act as a central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with the multidisciplinary team member and external agencies such as secondary care and community service providers.
The core responsibilities of the receptionist/administrator are as follows.
- Maintain and monitor practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, dealing with the callers request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Data entry of new and temporary registrations and relevant patient information as requested
- Input data as necessary onto patients healthcare records
- Direct requests for information to relevant team members i. e., SAR, DVLA forms, insurance/solicitors letters
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Support all clinical staff with general tasks as required
- Photocopy documentation as required
- Maintain a clean, tidy and effective working area
- Monitor and maintain the reception area and notice boards
- In addition to the core responsibilities, the Receptionist may be requested to;
- Action incoming emails and correspondence as necessary
- Complete opening and closing procedures in accordance with the rota
- Partake in audit as directed by the audit lead
- Support admin team, providing cover during absences
- Scan patient related documents and attach scanned documents to patients healthcare record
We are offering this role on a temp to perm basis and would consider a job share.
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Receptionist/Administrator in Kingskerswell employer: Croft Hall Medical Practice
Croft Hall Medical Practice is an excellent employer that values its staff and fosters a supportive work culture. With opportunities for professional growth and training, employees can thrive in a dynamic environment while making a meaningful impact on patient care. Located in a vibrant community, the practice offers a collaborative atmosphere where teamwork and communication are at the forefront of delivering exceptional healthcare services.
Contact Details:
Croft Hall Medical Practice Recruitment Team
