At a Glance
- Tasks: Lead marketing for Cardiff's top venues, creating engaging content and driving bookings.
- Company: Croeso Pubs, a leading independent hospitality group in South Wales.
- Benefits: Creative freedom, ownership of projects, and the chance to impact Cardiff's nightlife.
- Other info: Flexible hours, including evenings, with opportunities for growth in a dynamic team.
- Why this job: Shape the marketing of iconic venues and connect with the vibrant Cardiff community.
- Qualifications: Experience in marketing or hospitality, strong social media skills, and creativity.
The predicted salary is between 30000 - 40000 £ per year.
Location: Cardiff City Centre
About Croeso Pubs
Croeso Pubs is one of South Wales' leading independent hospitality groups, operating a diverse collection of pubs, bars and entertainment venues across Cardiff and the surrounding area. We're looking for an energetic, creative and commercially minded Venue Marketing Manager to take ownership of the marketing for four of our flagship city centre venues (Brewhouse, The Philharmonic, Retro and Bluebell). This isn't a desk-based marketing role. You'll be out in the venues, creating content, building relationships, driving bookings and making sure our venues are always at the forefront of Cardiff's hospitality scene. If you're passionate about Cardiff's nightlife, know what's happening in the city and love creating engaging content that gets people through the door, we'd love to hear from you.
Key Responsibilities
- Marketing & Campaign Management
- Develop and deliver venue marketing plans aligned with business objectives.
- Create campaigns to increase bookings, footfall and customer engagement.
- Monitor campaign performance and recommend improvements.
- Support seasonal campaigns, new launches and major events.
- Social Media Management
- Manage daily social media activity for assigned venues.
- Respond promptly to comments and messages.
- Plan, schedule and publish engaging content.
- Ensure brand consistency across all social platforms.
- Content Creation
- Visit venues regularly to capture photography and video content.
- Produce engaging content for Instagram, Facebook, TikTok and other digital channels.
- Edit and deliver high-quality creative assets.
- Work closely with the Design & Content Creator on larger campaigns.
- Community & Partnership Development
- Build relationships with local businesses, universities, tourism partners and community organisations.
- Lead student engagement initiatives within your venues.
- Develop local partnerships that drive awareness and bookings.
- Represent Croeso Pubs at networking and promotional events.
- Corporate Engagement
- Build relationships with local corporate clients.
- Conduct venue showcase visits and familiarisation tours.
- Support corporate events on-site to ensure an excellent customer experience and encourage repeat business.
- Venue Support
- Work closely with General Managers to understand commercial priorities.
- Ensure venue marketing reflects current offers and events.
- Carry out regular brand and digital health checks.
- Coordinate digital signage (Yodeck) and venue marketing materials.
What We're Looking For
- Experience in marketing, hospitality or events.
- Excellent social media knowledge across multiple platforms.
- Strong photography and videography skills.
- Confident creating short‑form video content.
- Excellent communication and relationship‑building skills.
- Commercial awareness with a results‑driven mindset.
- Highly organised and able to manage multiple projects.
- Full UK driving licence preferred.
Working Pattern
Hospitality doesn't happen Monday to Friday—and neither does this role. You’ll be expected to work Friday and Saturday evenings on a regular basis to capture live content, showcase the atmosphere within our venues and support key events.
What Success Looks Like
- Increased venue bookings and customer engagement.
- Strong local partnerships and corporate relationships.
- Growing social media audiences and engagement.
- High-quality, consistent content across all venues.
- Excellent collaboration with venue teams.
Why Join Croeso Pubs?
This is an opportunity to shape the marketing of some of Cardiff's best‑known hospitality venues. You’ll have real ownership, creative freedom and the chance to make a genuine commercial impact while working as part of an ambitious and growing marketing team. If you know Cardiff, love hospitality and enjoy creating marketing that delivers results, we'd love to hear from you.
Venue Marketing Manager – Croeso Pubs, Destination Venues in Cardiff employer: Croesopubsltd
Croeso Pubs is an exceptional employer that offers a vibrant work culture in the heart of Cardiff City Centre, where creativity and community engagement are at the forefront. As a Venue Marketing Manager, you'll enjoy the freedom to shape marketing strategies for iconic venues while building valuable relationships within the local hospitality scene. With opportunities for professional growth and the chance to make a tangible impact, Croeso Pubs is the perfect place for passionate individuals looking to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Marketing Manager – Croeso Pubs, Destination Venues in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Croesopubsltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Croesopubsltd
Don't be shy about reaching out to Croesopubsltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Venue Marketing Manager – Croeso Pubs, Destination Venues in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Croesopubsltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Croesopubsltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
