Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the management team and ensure exceptional customer service at our vibrant bar.
- Company: Join Croeso Pubs, a dynamic leader in hospitality with a collaborative culture.
- Benefits: Enjoy competitive pay, career growth, and discounts across all venues.
- Other info: Flexible shifts with opportunities for training and development in a supportive environment.
- Why this job: Be part of a fun team creating memorable experiences for guests every day.
- Qualifications: Previous supervisory experience and a passion for mixology and customer service.
The predicted salary is between 27120 - 28140 £ per year.
About The Cricketers
The Cricketers is part of Croeso Pubs which is a dynamic and rapidly growing company that takes pride in delivering exceptional hospitality experiences. Our commitment to excellence has made us a leader in the industry, and we are dedicated to fostering a positive and collaborative work environment. We are now seeking an enthusiastic and skilled Supervisor to join our team and help us continue to elevate our services.
What's the Role?
As a Supervisor at The Cricketers, you will play a pivotal role in supporting the General Manager and Management team in the daily operations of our bar. This position is aimed at individuals who share our passion for delivering outstanding customer service and enhancing our guests' experiences. Weekend and evening availability is a must—when the magic happens!
Responsibilities
- Collaborate closely with the General Manager to develop and maintain high standards of service and beverage quality.
- Assist in managing bar staff, including training sessions and incentives.
- Ensure efficient bar operations, including inventory management, ordering supplies, and maintaining cleanliness.
- Create and maintain a positive and inclusive work environment for our bar team.
- Oversee and participate in the preparation of cocktails and beverages, ensuring consistency and quality.
- Handle customer inquiries and resolve any issues with professionalism and a customer-centric approach.
- Contribute to the development of new cocktail recipes and beverage offerings.
Qualifications
- Previous experience as a Supervisor or in a similar role.
- Proven leadership skills and the ability to motivate and mentor team members.
- Strong knowledge of mixology, bar operations, and beverage service.
- Exceptional customer service and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Knowledge of beverage cost control and inventory management.
- A passion for creating memorable guest experiences.
Benefits
- Become part of a dynamic and innovative team dedicated to excellence in hospitality.
- Opportunity for growth and career advancement within the company.
- Competitive salary and benefits package.
- A supportive and inclusive work environment where your ideas are valued.
- Access to ongoing training and development opportunities.
- Company discounts across all venues owned by Croeso Pubs.
- Company events.
- Company pension.
Essential Information
- Job type: permanent / full time
- Hourly wage dependent on experience: £13-£13.50
Scheduling Requirements
- Every weekend, night shift, weekend availability
- Ability to commute / relocate, the job is in Pontcanna so you need to be able to reliably commute or plan to relocate before starting work.
Supervisor - The Cricketers in Cardiff employer: Croesopubsltd
Contact Detail:
Croesopubsltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - The Cricketers in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on a Supervisor role at a place like The Cricketers.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Cricketers and introduce yourself. A friendly chat with the management can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by brushing up on your mixology skills and customer service scenarios. Be ready to share examples of how you've handled challenges in previous roles—this will demonstrate your leadership abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Croeso Pubs.
We think you need these skills to ace Supervisor - The Cricketers in Cardiff
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you share our commitment to delivering outstanding customer service and creating memorable experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles or bar operations. We love seeing how your skills align with what we're looking for, so don’t be shy about showcasing your mixology knowledge and leadership abilities!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Your written application is your first impression, so balance your personality with a clear demonstration of your skills and experience.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Cricketers!
How to prepare for a job interview at Croesopubsltd
✨Know Your Cocktails
Brush up on your mixology skills before the interview. Be ready to discuss your favourite cocktails and how you would prepare them. This shows your passion for the role and your knowledge of beverage service, which is crucial for a Supervisor at The Cricketers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. This will demonstrate your ability to manage and inspire the bar team effectively.
✨Customer Service is Key
Be ready to share specific instances where you provided exceptional customer service. Highlight your problem-solving abilities and how you handled difficult situations with professionalism. This aligns perfectly with the company’s commitment to outstanding guest experiences.
✨Research The Cricketers
Familiarise yourself with The Cricketers and Croeso Pubs. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.