At a Glance
- Tasks: Lead The Cricketers gastro-pub, ensuring high-quality food and guest experiences.
- Company: Join the Croeso Pubs group, a vibrant community-focused hospitality brand.
- Benefits: Competitive salary, performance bonuses, and company perks.
- Other info: Opportunity to build and inspire a strong team in a dynamic environment.
- Why this job: Shape a new venue's identity and make a real impact in Pontcanna.
- Qualifications: Experience in senior hospitality roles and a passion for guest engagement.
The predicted salary is between 30000 - 40000 £ per year.
The Cricketers is the newest addition to the Croeso Pubs group, bringing a fresh gastro-pub offering to the heart of Cardiff’s vibrant Pontcanna community. Blending high-quality food, excellent drinks and warm neighbourhood hospitality, The Cricketers is set to become a cornerstone venue for locals and visitors alike.
As we establish this exciting new chapter, we are seeking an exceptional General Manager to lead the business and shape its success from the ground up.
The RoleYou will take full ownership of the venue, leading the team and setting the tone for a high-quality neighbourhood gastro pub. With a strong focus on food, drinks and community engagement, you’ll be responsible for driving commercial performance while delivering a consistently outstanding guest experience. This is a hands‑on leadership role for someone who takes pride in creating a welcoming atmosphere, building strong teams and running a disciplined, profitable business.
What We’re Looking For- Proven previous experience as a General Manager (or equivalent senior leadership role) within quality‑led hospitality venues
- Strong commercial awareness with a clear understanding of financial controls and full P&L responsibility
- Experience operating in food‑led pubs, gastro pubs or premium casual dining environments
- A natural leader who can recruit, develop and inspire a team while maintaining high service standards
- A strong focus on guest experience and building relationships within the local community
- The flexibility and resilience to manage varied trading patterns typical of a busy hospitality venue
- A clear track record of ensuring compliance with licensing, health & safety and brand standards
- Personal Licence holder (essential)
- Able to provide strong professional references
This is a unique opportunity to lead the newest venue within the Croeso Pubs family and play a key role in shaping its identity within the Pontcanna community. You’ll have the autonomy to build a team, drive standards and establish The Cricketers as one of Cardiff’s best‑loved gastro pubs.
Competitive salary
Performance‑related bonus
Company benefits
The opportunity to lead a standout neighbourhood venue within the Croeso Pubs group
If this sounds like the right next step for you, please submit your CV along with a brief covering note outlining your relevant experience.
General Manager - The Cricketers - Pontcanna in Cardiff employer: Croesopubsltd
Joining The Cricketers as General Manager offers a unique opportunity to lead a vibrant gastro-pub in the heart of Cardiff's Pontcanna community. With a focus on high-quality food and exceptional guest experiences, you'll thrive in a supportive work culture that values leadership and team development. Enjoy competitive salary packages, performance-related bonuses, and the chance to shape a beloved local venue while engaging with the community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Cricketers - Pontcanna in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Croesopubsltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Croesopubsltd
Don't be shy about reaching out to Croesopubsltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - The Cricketers - Pontcanna in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Croesopubsltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Croesopubsltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
