At a Glance
- Tasks: Lead a vibrant team and ensure exceptional service in a busy community pub.
- Company: Join The Discovery, a beloved pub in Cardiff with a strong community spirit.
- Benefits: Enjoy live-in accommodation, competitive salary, and staff discounts.
- Other info: Dynamic environment with ongoing training and development.
- Why this job: Make a real impact in hospitality while enjoying career growth opportunities.
- Qualifications: Experience in hospitality and leadership skills are essential.
The predicted salary is between 24000 - 32000 € per year.
Are you an experienced hospitality professional ready to take the next step in your career? Do you thrive in a fast-paced, people-focused environment where great service, strong leadership and community spirit come together? The Discovery is looking for a confident, sales-driven Deputy General Manager to join our growing team. Located in the beautiful Cyncoed/Lakeside area of Cardiff, The Discovery is a historic and much-loved community pub. We pride ourselves on being a destination venue for locals and visitors alike — showing all major live sport on our big screens, hosting live music and events, and serving some of the best Sunday lunches in the area. If you’re passionate about hospitality, love leading teams, and want to help drive a busy community venue forward, we’d love to hear from you.
The Role
As Deputy General Manager, you’ll be a key part of the leadership team and play a vital role in the day-to-day running of the pub. You’ll support the General Manager in delivering exceptional service, driving sales, and maintaining the high standards that our guests expect. This role includes the opportunity for live-in accommodation, making it ideal for someone relocating to Cardiff or looking for a convenient living arrangement.
Key Responsibilities
- Supporting the General Manager in the daily operation of the business
- Confidently running the venue in the GM’s absence
- Leading, motivating and developing the team across all departments
- Managing cash handling and financial procedures
- Creating the right atmosphere and “scene setting” within the venue
- Driving sales through excellent service and smart operational decisions
- Planning rotas while maintaining control of wage percentages
- Managing stock control and maintaining strong GP performance
- Training and developing new and existing team members
- Supporting menu development and offering creative input
- Maintaining strong team morale and creating a positive working environment
- Coaching supervisors and helping them grow in their roles
What We’re Looking For
- Experience across multiple hospitality roles (bar, floor, and management)
- Previous leadership or deputy management experience
- Strong organisational and people-management skills
- A passion for driving sales and delivering outstanding guest experiences
- Ability to stay calm and lead confidently under pressure
- Cocktail knowledge and training experience is highly desirable
- A proactive attitude and genuine enthusiasm for hospitality
Why Join Us?
- Be part of a busy, well-established community pub
- Live-in accommodation available
- Opportunities for career progression within the company
- A supportive and energetic working environment
- Ongoing training and development opportunities
Additional Benefits
- Staff discounts across all venues operated by Croeso Pubs
- Company events
- Company pension scheme
Essential Information
- Job Type: Permanent, Full Time
- Salary: From £28,000 per year
- Location: Cyncoed, Cardiff
- Schedule Includes: Evenings and night shifts, Every weekend, Weekend availability required
Applicants must be able to reliably commute to Cyncoed or relocate prior to starting (live-in accommodation available).
How to Apply
If you’ve got the energy, leadership and passion for hospitality that we’re looking for and want to be part of one of Cardiff’s premier community pubs, we’d love to hear from you. Please complete the short application form to apply.
Deputy General Manager - The Discovery - Live in Available in Cardiff employer: Croesopubsltd
The Discovery is an exceptional employer, offering a vibrant and supportive work culture in the heart of Cardiff's Cyncoed/Lakeside area. With live-in accommodation available, employees can enjoy a convenient living arrangement while being part of a dynamic team that values leadership, community spirit, and personal growth. The company provides ongoing training and development opportunities, along with staff discounts and a strong emphasis on career progression, making it an ideal place for passionate hospitality professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - The Discovery - Live in Available in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow The Discovery and other local pubs on social media. Engage with their posts and show your enthusiasm for the community. This can help you stand out when you apply through our website.
✨Tip Number 3
Prepare for the interview by brushing up on your cocktail knowledge and service skills. Be ready to share examples of how you've driven sales and led teams in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to showcase your passion for hospitality during the application process. Share stories that highlight your experience and love for creating great guest experiences. We want to see your personality shine through!
We think you need these skills to ace Deputy General Manager - The Discovery - Live in Available in Cardiff
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to delivering outstanding guest experiences.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique background aligns with what we’re looking for at The Discovery.
Highlight Leadership Experience:As a Deputy General Manager, strong leadership is crucial. Be sure to include examples of how you've successfully led teams in the past, showcasing your ability to motivate and develop others in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at The Discovery!
How to prepare for a job interview at Croesopubsltd
✨Know Your Venue
Before the interview, take some time to research The Discovery. Familiarise yourself with its history, community involvement, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Deputy General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team and drove sales, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry during the interview. Share stories that reflect your passion for delivering outstanding guest experiences and how you’ve contributed to creating a positive atmosphere in previous roles.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the pub's future plans. This shows that you’re not just interested in the job, but also in being part of their community and contributing to its success.
