Floor Team Member - The Philharmonic in Cardiff

Floor Team Member - The Philharmonic in Cardiff

Cardiff Part-Time 12.71 - 12.71 £ / hour (est.) On-site
Croeso Pubs

At a Glance

  • Tasks: Collect glasses, support the bar team, and deliver food orders while engaging with guests.
  • Company: Join The Philharmonic, Cardiff's iconic venue for live gigs and events.
  • Benefits: Starting pay of £10.85, flexible hours, staff discounts, and full training provided.
  • Other info: Work during exciting events and be part of Cardiff's vibrant nightlife.
  • Why this job: Kick-start your hospitality career in a fun, fast-paced environment with real progression opportunities.
  • Qualifications: No experience needed; just bring energy, positivity, and teamwork skills.

The predicted salary is between 12.71 - 12.71 £ per hour.

As a Glass Collector at The Philharmonic, you play a crucial part in delivering outstanding customer experiences in one of Cardiff’s most iconic venues. You’ll keep the heart of our bar running smoothly during busy evenings, major sporting events, and live gigs. This is an ideal entry-level opportunity for anyone looking to kick-start a rewarding career in hospitality, with real job progression available.

Main Responsibilities – Glass Collection, Bar Support & Customer Service

  • Collect empty glasses, bottles, and tableware from our trading areas to maintain cleanliness and safety at all times.
  • Ensure all glassware is returned to the bar or kitchen ready for cleaning and restock shelves with fresh, clean glasses.
  • Support the bar team by restocking products, ice, and other essentials when necessary.
  • Deliver food orders from the kitchen to customers’ tables as required, ensuring high standards of service.
  • Engage positively with guests, answering questions and helping to create a friendly, welcoming atmosphere.
  • Work flexibly as a bar back during peak service as part of our team, always maintaining top hygiene standards.

Key Skills & Experience – What Makes a Brilliant Glass Collector?

  • No previous experience required – full training will be provided.
  • High levels of energy, initiative, and a positive attitude.
  • Excellent communication and teamwork skills in a busy, social environment.
  • Reliable, punctual, and able to work evenings, weekends, and during major events (including the festive period).
  • A commitment to maintaining cleanliness, safety, and the highest standards of hospitality.

Pay, Hours & Benefits – Hospitality Jobs at The Philharmonic

  • Starting pay: £10.85, and £12.71 per hour for 21 and over, with opportunities to progress within Croeso Pubs.
  • Part-time hours primarily at weekends, with shifts during evenings, public holidays, and events.
  • Full staff training programme – learn on the job and advance your hospitality skills.
  • Staff discounts across all Croeso Pubs venues in Cardiff.
  • Real progression opportunities into bar, floor, or management roles.
  • Work at the heart of Cardiff’s most exciting nightlife venue.

Why Work at The Philharmonic?

  • Friendly, inclusive team environment with a fun, fast-paced atmosphere.
  • Experience iconic live gigs, major sporting events, and unforgettable nights out – while you work!
  • Be part of a company that believes in employee development and internal progression.

How to Apply – Start Your Glass Collector Career in Cardiff

Ready to join The Philharmonic and make a difference in Cardiff’s hospitality scene? If you have the drive, enthusiasm, and customer service mindset we’re looking for, simply fill in our short application form today. We look forward to welcoming you to the team!

Floor Team Member - The Philharmonic in Cardiff employer: Croeso Pubs

The Philharmonic, part of Croeso Pubs, is an exceptional employer in Cardiff's vibrant hospitality scene, offering a friendly and inclusive team environment where employees can thrive. With a commitment to employee development, you’ll enjoy comprehensive training, competitive pay, and real opportunities for career progression within one of the city's most iconic venues. Join us to experience the excitement of live events while working in a fast-paced atmosphere that values your contributions and fosters growth.

Croeso Pubs

Contact Details:

Croeso Pubs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Team Member - The Philharmonic in Cardiff

✨Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

✨Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

✨Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

✨Apply Through Our Website!

Don’t forget to check out the openings at Croeso Pubs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Floor Team Member - The Philharmonic in Cardiff

Communication Skills
Time Management
Problem-Solving Skills
Teamwork
Attention to Detail
Adaptability
Customer Service Skills

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Croeso Pubs that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Croeso Pubs.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Croeso Pubs get a sense of who you are beyond your experience!

How to prepare for a job interview at Croeso Pubs

✨Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

✨Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Croeso Pubs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

✨Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

✨Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.