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- Tasks: Coordinate product information and support customer inquiries in a dynamic team environment.
- Company: Join Croda, a leading FTSE100 company focused on sustainable innovations in Life Sciences.
- Benefits: Enjoy flexible working, 25 days holiday, private medical insurance, and free lunches!
- Why this job: Be part of a global team making a real impact with innovative products and technologies.
- Qualifications: Degree in a scientific field or relevant experience; strong communication and teamwork skills required.
- Other info: This is a hybrid role based at our Cowick site, promoting diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Product Assurance Coordinator
Vacancy Number: req5298
Location: Cowick
Location Address:
Cowick Hall, Snaith
Goole, East Yorkshire, DN14 9AA
United Kingdom
Closing Date: 30/09/2025
Croda is a FTSE100 organisation driven around our purpose of Smart Science to Improve Lives. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Consumer Care sectors.
We are passionate and excited about how we can develop and utilise new technologies to shape and inspire changes within an ever-growing marketplace. As our business looks to deliver its ambitious strategy of growth, we are looking for a Product Assurance Coordinator to join our Product Assurance Department (PAD) at Cowick Hall on a permanent basis.
This team provides global customers with product and regulatory information to support the markets and regions they are used in. This role provides an interface between sales, regulatory teams and manufacturing sites. It is a pivotal function for sharing and maintaining product information across Croda which secures our ongoing success. The role involves evaluating customer enquiries, researching and assimilating information, preparing statements and completing questionnaires in response to customer requirements.
What We\’re Looking For:
At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.
- Educated to degree level within a scientific discipline (or with relevant experience)
- You will be a strong team player capable of building effective working relationships across functions within the company
- You must have the ability to work independently, using your own initiative and judgment as well as being able to prioritise your workload effectively
- You will possess excellent written and spoken communication skills and be well organised
- You must be able to demonstrate good attention to detail and an openness to continuous improvement
- Experience/awareness of SAP, Document control, Microsoft packages or other online internal or external systems is desirable but not essential
What You\’ll Be Doing:
Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.
- Collating and creating appropriate responses to our customer needs for product information for all market sectors, considering appropriateness and relevance of response to elevate Croda products in the market place and enable customer use
- Build knowledge of Croda Portfolio and associated customer demand, monitoring and evaluating how we meet this and looking for opportunity for continuous improvement initiatives to evolve departmental service
- Participate in deployment of systems being introduced to provide platforms to transform our organisational approach to data
- Managing product data to ensure validity and consistency
What We Offer:
Join a global organisation with countless opportunities for growth and leadership.
The successful candidate will receive a competitive salary and benefits package including:
- Defined benefit pension scheme
- 25 days paid holiday allowance (plus bank holidays)
- Private medical insurance
- Free lunch in on-site restaurant
- Access to share plans
- Cycle to work scheme
- Car leasing scheme
- Generous parental leave
- Retail platform benefits
- Free car parking on Croda sites
- Flexible working arrangements
Additional Information
This is a hybrid position based at our Cowick site.
If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email candidate@croda.com.
Croda recognises employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, colour, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\’ and employees\’ religious practices and beliefs, as well as any mental health or physical disability needs.
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Product Assurance Coordinator employer: Croda
Contact Detail:
Croda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Assurance Coordinator
✨Tip Number 1
Familiarise yourself with Croda's product portfolio and recent developments in the Life Sciences and Consumer Care sectors. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Croda on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Product Assurance Coordinator role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with data management and any relevant systems like SAP or document control. Even if you don't have direct experience, showing a willingness to learn and adapt can impress hiring managers.
✨Tip Number 4
Highlight your teamwork and communication skills in conversations with recruiters. Since the role involves collaboration across various functions, demonstrating your ability to build relationships will be crucial in landing the job.
We think you need these skills to ace Product Assurance Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Product Assurance Coordinator position. Tailor your application to highlight how your skills and experiences align with what Croda is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in product assurance, regulatory information, or customer service. Use specific examples to demonstrate your ability to manage product data and respond to customer inquiries effectively.
Showcase Communication Skills: Since excellent written and spoken communication skills are essential for this role, ensure that your application is well-written and free of errors. Consider including a brief example of how you've successfully communicated complex information in the past.
Demonstrate Teamwork and Initiative: Croda values team players who can also work independently. In your application, provide examples of how you've collaborated with others and taken initiative in previous roles. This will show that you can build effective relationships across functions as required.
How to prepare for a job interview at Croda
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Product Assurance Coordinator. Familiarise yourself with how this role interacts with sales, regulatory teams, and manufacturing sites. This will help you articulate your understanding during the interview.
✨Showcase Your Teamwork Skills
As a strong team player is essential for this position, prepare examples from your past experiences where you've successfully collaborated with others. Highlight how you built effective relationships across functions to achieve common goals.
✨Demonstrate Attention to Detail
Given the importance of accuracy in managing product data, be ready to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness led to positive outcomes.
✨Prepare for Technical Questions
While experience with SAP and document control systems is desirable but not essential, it’s beneficial to brush up on these topics. Be prepared to discuss any relevant technical skills or experiences that could relate to the role.
