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- Tasks: Coordinate product information and support customer inquiries in a dynamic team environment.
- Company: Join Croda, a leading FTSE100 company focused on sustainable innovations in Life Sciences.
- Benefits: Enjoy flexible working, 25 days holiday, private medical insurance, and free lunches!
- Why this job: Be part of a global team making a real impact with innovative products and technologies.
- Qualifications: Degree in a scientific field or relevant experience; strong communication and teamwork skills required.
- Other info: This is a hybrid role based at our Cowick site, promoting diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
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Location Address:
Cowick Hall, Snaith
Goole, East Yorkshire, DN14 9AA
United Kingdom
Closing Date: 23/06/2025
Croda is a FTSE100 organisation driven by our purpose of Smart Science to Improve Lives. With over 6,000 employees across 39 countries, we focus on research and development of sustainable raw materials for the Life Sciences and Consumer Care sectors.
We are passionate about developing new technologies to shape and inspire change within a growing marketplace. We are seeking a Product Assurance Coordinator to join our Product Assurance Department (PAD) at Cowick on a temporary, fixed-term contract for 18 months.
This team provides global customers with product and regulatory information to support various markets and regions. The role acts as an interface between sales, regulatory teams, and manufacturing sites, ensuring the sharing and maintenance of product information across Croda, which is vital for our success. Responsibilities include evaluating customer inquiries, researching information, preparing statements, and completing questionnaires to meet customer requirements.
Who We’re Looking For:
- Educated to degree level in a scientific discipline or with relevant experience
- A strong team player capable of building effective relationships across functions
- Ability to work independently, using initiative and judgment, and prioritize workload effectively
- Excellent written and spoken communication skills and good organizational skills
- Attention to detail and openness to continuous improvement
- Experience with SAP, Document control, Microsoft packages, or other systems is desirable but not essential
What You’ll Be Doing:
- Responding to customer needs for product information across market sectors, ensuring responses are appropriate and relevant to promote Croda products and support customer use
- Building knowledge of Croda’s portfolio and customer demand, and seeking continuous improvement opportunities
- Participating in system deployments to improve data management
- Managing product data to ensure accuracy and consistency
What We Offer:
Join a global organization offering growth and leadership opportunities. Our benefits include:
- Defined benefit pension scheme
- 25 days paid holiday plus bank holidays
- Private medical insurance
- Free lunch at on-site restaurant
- Share plans access
- Cycle to work scheme
- Car leasing scheme
- Generous parental leave
- Free parking on Croda sites
- Flexible working arrangements
Additional Information:
This is a hybrid role based at our Cowick site. For reasonable adjustments during the hiring process or issues with the online application, please contact us via email.
Croda values diversity and is an equal opportunity employer. We do not discriminate based on protected attributes and provide reasonable accommodations for religious practices, mental health, or physical disabilities.
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Product Assurance Coordinator employer: Croda
Contact Detail:
Croda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Assurance Coordinator
✨Tip Number 1
Familiarise yourself with Croda's product portfolio and recent developments in the Life Sciences and Consumer Care sectors. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Croda on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Product Assurance Coordinator role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with data management and any relevant systems like SAP or document control. Even if you don't have direct experience, showing a willingness to learn and adapt can impress hiring managers.
✨Tip Number 4
Highlight your teamwork and communication skills in conversations with recruiters. Since the role involves collaboration across various functions, demonstrating your ability to build relationships will be crucial in landing the job.
We think you need these skills to ace Product Assurance Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Product Assurance Coordinator position. Tailor your application to highlight how your skills and experiences align with what Croda is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in product assurance, regulatory information, or customer service. Use specific examples to demonstrate your ability to manage product data and respond to customer inquiries effectively.
Showcase Communication Skills: Since excellent written and spoken communication skills are essential for this role, ensure that your application is well-written and free of errors. Consider including a brief example of how you've successfully communicated complex information in the past.
Demonstrate Teamwork and Initiative: Croda values team players who can also work independently. In your application, provide examples of how you've collaborated with others and taken initiative in previous roles. This will show that you can build effective relationships across functions as required.
How to prepare for a job interview at Croda
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Product Assurance Coordinator. Familiarise yourself with how this role interacts with sales, regulatory teams, and manufacturing sites. This will help you articulate your understanding during the interview.
✨Showcase Your Teamwork Skills
As a strong team player is essential for this position, prepare examples from your past experiences where you've successfully collaborated with others. Highlight how you built effective relationships across functions to achieve common goals.
✨Demonstrate Attention to Detail
Given the importance of accuracy in managing product data, be ready to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness led to positive outcomes.
✨Prepare for Technical Questions
While experience with SAP and document control systems is desirable but not essential, it’s beneficial to brush up on these topics. Be prepared to discuss any relevant technical skills or experiences that could relate to the role.
