Credit Controller in Goole

Croda is a FTSE100 organisation driven around our purpose of Smart Science to Improve Lives™. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Consumer Care sectors. We are passionate and excited about how we can develop and utilise new technologies to shape and inspire changes within an ever-growing marketplace. As our business looks to deliver its ambitious strategy of growth, we are looking for a Credit Controller to join our Finance team to ensure that our accounts are managed effectively to allow the successful operation and growth of our business.

Who We’re Looking For

At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.

• Proven knowledge and 5 years + experience of working in a credit control department.
• Excellent communication and influencing skills, capable of building effective working / customer relationships.
• Attention to detail to ensure work is produced to a high standard and communications / notes are accurate and up to date at all times.
• Good planning and organisation skills are required, as is self‑motivation to ensure tasks are completed to deadlines set.
• Ability to manage and resolve queries.
• A flexible ‘can do’ attitude with a willingness to learn, develop and adapt to change as business processes/systems evolve.
• Excellent communication skills (verbal and written).
• Good knowledge of MS Excel.
• Credit Management or other Finance qualification (e.g. AAT).

Beneficial

• Experience of using SAP.
• Knowledge of financial accounts.
• Experience with international customers.
• Worked with multiple currencies.
• Knowledge of payment term methods (Secured terms).

What You’ll Be Doing

• Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.
• Downloading cash from the bank and posting in SAP (multiple currencies).
• Effective cash collections (emails/calls/customer relationships) to minimise overdue balances.
• Liaising with internal teams to find solutions for late payments and order/deliveries blocks.
• Credit checking new Customers and performing ongoing reviews for existing Customers.
• Proposing (obtaining approval) and maintaining accurate credit limits and payment terms.
• Following Credit Policy, working instructions and other Company Policies.
• Assisting with month end reporting and other ad hoc requests.
• As part of a team, identifying and implementing process improvements.
• Working with multiple legal entities and colleagues based in the EMEA region.
• Communicating daily with Customers/Internal colleagues via MS TEAMS/Video calls.

What We Offer

Join a global organisation with countless opportunities for growth and leadership. The successful candidate will receive a competitive salary and benefits package including:

• Defined benefit pension scheme
• 25 days paid holiday allowance (plus bank holidays)
• Private medical insurance
• Free lunch in on‑site restaurant
• Access to share plans
• Cycle to work scheme
• Car leasing scheme
• Generous parental leave
• Retail platform benefits
• Free car parking on Croda sites
• Flexible working arrangements

Additional Information

This is a hybrid role based at our Cowick Hall site, with the flexibility of 2 remote working days per week. If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email candidate@croda.com. Croda recognises employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, colour, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.