At a Glance
- Tasks: Manage accounts and ensure effective cash collections to support business growth.
- Company: Join Croda, a leading FTSE100 company focused on sustainable innovations.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Hybrid role with opportunities for professional development and process improvements.
- Why this job: Make a meaningful impact in finance while working with a diverse team.
- Qualifications: 5+ years in credit control, excellent communication, and MS Excel skills required.
The predicted salary is between 40000 - 48000 £ per year.
Croda is a FTSE100 organisation driven around our purpose of Smart Science to Improve Lives™. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Consumer Care sectors. We are passionate and excited about how we can develop and utilise new technologies to shape and inspire changes within an ever-growing marketplace. As our business looks to deliver its ambitious strategy of growth, we are looking for a Credit Controller to join our Finance team to ensure that our accounts are managed effectively to allow the successful operation and growth of our business.
Who We’re Looking For:
At Croda, we believe our people are the heart of our success. We are committed to fostering an environment where you can grow, make a meaningful impact, and thrive.
Essentials:
- Proven knowledge and 5+ years experience working in a credit control department.
- Excellent communication and influencing skills, capable of building effective working/customer relationships.
- Attention to detail to ensure work is produced to a high standard and communications/notes are accurate and up to date at all times.
- Good planning and organisation skills required, as is self‑motivation to ensure tasks are completed by deadlines set.
- Ability to manage and resolve queries.
- A flexible ‘can‑do’ attitude with a willingness to learn, develop and adapt to change as business processes/systems evolve.
- Excellent communication skills (verbal and written).
- Good knowledge of MS Excel.
- Credit Management or other Finance qualification (e.g. AAT).
Beneficial:
- Experience of using SAP
- Knowledge of financial accounts
- Experience with international customers
- Worked with multiple currencies
- Knowledge of payment term methods (Secured terms)
What You’ll Be Doing:
- Effective cash collections (emails/calls/customer relationships) to minimise overdue balances.
- Liaising with internal teams to find solutions for late payments and order/deliveries blocks.
- Credit checking new customers and performing ongoing reviews for existing customers.
- Proposing (obtaining approval) and maintaining accurate credit limits and payment terms.
- Following Credit Policy, working instructions and other Company Policies.
- Assisting with month‑end reporting and other ad‑hoc requests.
- As part of a team, identifying and implementing process improvements.
- Working with multiple legal entities and colleagues based in the EMEA region.
- Communicating daily with customers/internal colleagues via MS TEAMS/Video calls.
What We Offer:
- Defined benefit pension scheme
- 25 days paid holiday allowance (plus bank holidays)
- Private medical insurance
- Free lunch in on‑site restaurant
- Access to share plans
- Cycle to work scheme
- Car leasing scheme
- Generous parental leave
- Free car parking on Croda sites
- Flexible working arrangements
Additional Information:
This is a hybrid role based at our Cowick Hall site, with the flexibility of 2 remote working days per week. If you require any reasonable adjustments during the hiring process or experience any issues with our online application process, please email candidate@croda.com. Croda recognises employees as our strength and the diversity they bring to our workforce is directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, colour, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Credit Controller employer: Croda Singapore
At Croda, we pride ourselves on being a leading FTSE100 organisation that values our employees as the cornerstone of our success. Our Cowick Hall site offers a vibrant work culture with flexible working arrangements, generous benefits including a defined benefit pension scheme and private medical insurance, and ample opportunities for personal and professional growth. Join us to be part of a team that is passionate about innovation and sustainability, where your contributions will make a meaningful impact in the Life Sciences and Consumer Care sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know someone at Croda. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your credit control knowledge and the specific tools mentioned in the job description, like SAP and MS Excel. We want you to shine when discussing your experience and how it aligns with Croda's needs.
✨Tip Number 3
Show off your communication skills! During interviews or networking events, be clear and confident in your responses. Remember, they’re looking for someone who can build effective relationships, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your 5+ years of experience in credit control and any relevant qualifications like AAT. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to build relationships. Share examples of how you've effectively communicated with customers or colleagues in the past.
Be Detail-Oriented:Attention to detail is crucial, so ensure your application is free from errors. Double-check your notes and communications to show us you can produce high-quality work consistently.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Croda Singapore
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your strong grasp of financial concepts. Brush up on key metrics related to credit control and be ready to discuss how you've successfully managed overdue balances in the past.
✨Showcase Your Communication Skills
Effective communication is crucial for this role. Prepare examples of how you've built relationships with customers and internal teams. Think about times when your communication helped resolve issues or improved processes.
✨Demonstrate Attention to Detail
Croda values high standards, so be prepared to discuss how you ensure accuracy in your work. Bring examples of how your attention to detail has positively impacted your previous roles, especially in managing accounts and documentation.
✨Be Ready to Adapt
With the ever-evolving nature of business processes, show that you're flexible and open to change. Share experiences where you've successfully adapted to new systems or processes, highlighting your 'can-do' attitude.
