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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional retail experiences and drive sales.
- Company: Join Crocs, a brand known for its fun and inclusive culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in retail.
- Why this job: Be a key player in creating memorable shopping experiences and leading a passionate team.
- Qualifications: 2-3 years of retail experience, preferably in leadership roles.
- Other info: Embrace a diverse work environment and represent a beloved global brand.
The predicted salary is between 28800 - 43200 £ per year.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What You'll Bring to the Table
- 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Team Lead in Livingston employer: Crocs
Contact Detail:
Crocs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead in Livingston
✨Tip Number 1
Get to know the company culture! Before your interview, check out Crocs' social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your C.H.A.R.M. service model skills! Think about how you can deliver outstanding service and create memorable shopping experiences. Be ready to share examples of how you've done this in the past during your interview.
✨Tip Number 3
Show off your leadership skills! Prepare to discuss how you've coordinated teams or delegated tasks in previous roles. Highlight your ability to motivate others and create a positive environment—this is key for a Team Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Crocs team and ready to step up as a proud brand ambassador.
We think you need these skills to ace Team Lead in Livingston
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your excitement for retail and sales shine through! We want to see how you can create memorable shopping experiences, so share any relevant stories or examples that highlight your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your previous leadership roles and how they relate to the responsibilities of a Team Lead. We love seeing candidates who take the time to connect their experience with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the strong communication skills we value in our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Crocs
✨Know the C.H.A.R.M. Service Model
Familiarise yourself with the C.H.A.R.M. service model before your interview. This will show that you understand the company's approach to customer service and are ready to deliver outstanding service to consumers.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in coordinating, delegating, and prioritising tasks, as well as how you’ve contributed to a positive team environment.
✨Demonstrate Retail Knowledge
Brush up on your retail knowledge, especially regarding stock management, POS systems, and consumer service. Being able to discuss these topics confidently will impress the interviewers and show your commitment to the role.
✨Emphasise Your Flexibility
Be ready to discuss your availability and flexibility regarding work hours. Mention any previous experiences where you adapted to changing schedules or took on extra responsibilities, as this is crucial for a Team Lead position.
