At a Glance
- Tasks: Lead a passionate team to create unforgettable customer experiences and drive sales.
- Company: Join Crocs, Inc., a brand that values individuality and creativity.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a dynamic retail environment.
- Other info: Diverse and inclusive workplace with ongoing application acceptance.
- Why this job: Be a key player in a fun, fast-paced setting while making a real impact.
- Qualifications: Must be 18+, with retail experience and a desire to succeed.
The predicted salary is between 20800 - 25000 £ per year.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
As a Team Leader at Crocs, you’re at the heart of crafting unforgettable experiences for our consumers. Whether you’re sharing the story behind our latest product drop, hyping up in-store promotions, or helping the team crush goals, you’ll be part of a crew that’s passionate and driven. In addition to delivering outstanding service, you’ll also tackle key holder responsibilities such as opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready every day.
What You'll Do- Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
- Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
- Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience.
- Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
- Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards.
- Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
- Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
- Must be 18 years or older.
- 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
- Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
- Desire to succeed in a high growth, fast-paced retail environment.
The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their position, absent undue hardship.
- Ability to move merchandise with appropriate equipment to and from backroom and sales floor.
- Ability to place and arrange items on all shelves and racks.
- Ability to climb and descend ladders while carrying merchandise.
- Ability to lift 30 pounds or more with assistance.
- Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store.
- Ability to stand, walk, kneel, or balance for a duration of time.
- Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
This position is eligible to participate in a company incentive program.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
This organization participates in E-Verify.
Team Lead, Sales Part Time in Grove employer: Crocs
Crocs is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging innovation and collaboration among its employees. With a strong focus on professional development, team members have access to numerous growth opportunities while enjoying the flexibility of a hybrid work model in the vibrant city of London. Joining Crocs means being part of a forward-thinking company that values creativity and strategic thinking in the Energy, Fashion, and Athletic sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead, Sales Part Time in Grove
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Crocs, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Lead, Sales Part Time in Grove
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Crocs that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Crocs will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Crocs and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Crocs
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Crocs, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Crocs!