At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Crocs, a brand that values individuality and creativity.
- Benefits: Competitive pay, health benefits, and a fun work environment.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: 2-3 years of retail experience, preferably in a leadership role.
- Other info: Flexible hours and opportunities for career growth in a diverse workplace.
The predicted salary is between 24000 - 36000 £ per year.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that’s exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
What You’ll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What You’ll Bring to the Table
- 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Salary or Pay Range: £0.00 - £13.50. Pay is dependent on experience and geographic area. This position is eligible to participate in a company incentive program. This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Team Lead in Ellesmere Port employer: Crocs
Contact Detail:
Crocs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead in Ellesmere Port
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Crocs' values and mission. This way, you can show how your personal style aligns with their vibe, making you a standout candidate.
✨Tip Number 2
Practice your C.H.A.R.M. service model skills! Think of examples from your past experiences where you delivered outstanding service. Being able to share these stories will demonstrate your fit for the role.
✨Tip Number 3
Network like a pro! Connect with current or former Crocs employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Crocs team and ready to make an impact.
We think you need these skills to ace Team Lead in Ellesmere Port
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and how you can contribute to our team at Crocs.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous leadership roles or retail experience that aligns with what we’re looking for in a Team Lead. It’ll make you stand out!
Show Your Enthusiasm: We love candidates who are genuinely excited about creating memorable shopping experiences. Share specific examples of how you've done this in the past, and let us know why you’re passionate about working with Crocs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Crocs
✨Know the C.H.A.R.M. Service Model
Familiarise yourself with Crocs' C.H.A.R.M. service model before your interview. This will not only show that you’ve done your homework but also help you articulate how you can deliver outstanding service and create memorable shopping experiences.
✨Show Your Leadership Skills
Prepare examples from your past retail experience where you’ve successfully led a team or improved performance. Highlight your ability to coordinate, delegate, and motivate others, as this is crucial for a Team Lead role.
✨Demonstrate Flexibility and Passion
Be ready to discuss your availability and willingness to work flexible hours, including nights and weekends. Share your genuine excitement for retail and how you can contribute to creating an enjoyable team environment.
✨Emphasise Communication and Interpersonal Skills
Think of specific instances where you built rapport with customers or team members. Strong communication is key in this role, so be prepared to showcase your interpersonal skills and how they can benefit the team at Crocs.