At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join Crocs, Inc., where your unique journey is valued and encouraged.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a fun atmosphere.
- Other info: Diverse and inclusive workplace with ongoing application acceptance.
- Why this job: Make a real impact while creating memorable shopping experiences for customers.
- Qualifications: 2-3 years of retail experience, preferably in leadership roles, with strong communication skills.
The predicted salary is between 0 - 13 £ per hour.
At Crocs, Inc., every career offers a chance to make a real impact.
No two journeys look the same.
And that's exactly how we like it.
Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued.
At Crocs, Inc. you're not expected to fit a mold.
You're encouraged to break it and create something better.
Overview
As a Store Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day.
In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives.
This role offers the opportunity to grow alongside some of the industry's finest teammates and partners.
What You'll Do
- Deliver outstanding service to our consumers using our C. H. A. R. M. service model
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i. e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
- Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
- What You'll Bring to the Table
- 2 - 3 years of total retail experience; with a preference for candidates with previous store leadership roles
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand's values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
- Title: Team Lead - 30hr
- Salary or Pay Range: £0.00 - £13.50
The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.
This position is eligible to participate in a company incentive program.
- This organization participates in E-Verify
- Job Category: Retail
Team Lead - 30hr in Ellesmere Port employer: CROCS
Crocs, Inc. is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that prioritises employee engagement and development. With a focus on creating memorable customer experiences, team members benefit from flexible scheduling, comprehensive training, and opportunities for career growth within a globally recognised brand. Join us to be part of a supportive team that values your contributions and fosters a fun, inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead - 30hr in Ellesmere Port
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including CROCS, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Lead - 30hr in Ellesmere Port
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like CROCS that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at CROCS will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about CROCS and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at CROCS
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at CROCS, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at CROCS!
