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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Crocs, a global brand known for its fun and innovative footwear.
- Benefits: Enjoy flexible hours, a vibrant team culture, and opportunities for growth.
- Why this job: Be part of a supportive environment that values creativity and teamwork.
- Qualifications: 2-3 years retail experience, strong leadership, and communication skills required.
- Other info: We celebrate diversity and are committed to an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers.
- Lead the store team in meeting and exceeding performance metrics, including sales, consumer service and charms.
- Coordinate, delegate, prioritise and meet store deadlines and follow up on daily activities.
- Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What You'll Bring to the Table
- 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles.
- Proven leadership skills, with a drive to challenge, empower, and achieve team results.
- Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- A proactive approach to completing tasks efficiently and with attention to detail.
- Proficiency in MS Office and different POS systems.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Assistant Store Manager, Bridgend employer: Crocs
Contact Detail:
Crocs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager, Bridgend
✨Tip Number 1
Familiarise yourself with the C.H.A.R.M. service model mentioned in the job description. Understanding this model will help you demonstrate your ability to deliver outstanding service and engage effectively with consumers during any interviews or discussions.
✨Tip Number 2
Showcase your leadership experience by preparing specific examples of how you've empowered team members in previous roles. Be ready to discuss how you can motivate and challenge your future team to exceed performance metrics.
✨Tip Number 3
Research Crocs as a brand and its values. Being able to articulate why you want to work for Crocs and how you embody their brand values will set you apart as a passionate candidate who is genuinely excited about the role.
✨Tip Number 4
Prepare to discuss your flexibility regarding work schedules, especially your availability for nights, weekends, and holidays. Highlighting your willingness to adapt will show that you're committed to supporting the store's operations and team.
We think you need these skills to ace Assistant Store Manager, Bridgend
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV showcases your retail experience, particularly any leadership roles. Use bullet points to clearly outline your achievements and responsibilities in previous positions, focusing on metrics like sales performance and team management.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and your commitment to delivering outstanding consumer service. Mention specific examples of how you've successfully led teams or improved store performance in the past.
Highlight Relevant Skills: Make sure to emphasise your communication skills, flexibility, and proficiency with POS systems and MS Office. These are crucial for the role, so provide examples of how you've used these skills effectively in your previous jobs.
How to prepare for a job interview at Crocs
✨Understand the C.H.A.R.M. Service Model
Familiarise yourself with the C.H.A.R.M. service model that the company uses. Be prepared to discuss how you can deliver outstanding service and engage consumers using this model during your interview.
✨Showcase Your Leadership Experience
Highlight your previous leadership roles in retail. Prepare examples of how you've empowered your team, met performance metrics, and contributed to a positive team environment.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Be ready to discuss how you’ve effectively communicated with team members and management in past positions.
✨Express Your Passion for Retail
Convey your genuine excitement for retail and sales during the interview. Share specific experiences where you created memorable shopping experiences for consumers to illustrate your passion.
