At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Crocs, a brand that values individuality and creativity in every career journey.
- Benefits: Flexible hours, competitive pay, and opportunities for personal and professional growth.
- Other info: Be part of a diverse team committed to inclusivity and brand success.
- Why this job: Make a real impact while creating memorable shopping experiences for customers.
- Qualifications: 2-3 years of retail experience, preferably in a leadership role, with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What You'll Bring to the Table
- 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected classification.
Store Team Lead, Dalton Park Outlet in Murton employer: Crocs, Inc.
Contact Detail:
Crocs, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Lead, Dalton Park Outlet in Murton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Crocs' values and mission. This way, you can show how your personal style aligns with their vibe, making you a perfect fit for the team.
✨Tip Number 2
Practice your C.H.A.R.M. service model skills! Think of examples from your past experiences where you delivered outstanding service. Being able to share these stories will demonstrate your commitment to creating memorable shopping experiences.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated teams in previous roles. Highlighting your ability to coordinate and delegate tasks will make you stand out as a strong candidate for the Store Team Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Crocs family and ready to make an impact!
We think you need these skills to ace Store Team Lead, Dalton Park Outlet in Murton
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've created memorable shopping experiences in the past. We want to see that genuine excitement for the role!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous leadership roles and how they’ve prepared you for this position. We love seeing how you can break the mould and bring something unique to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Store Team Lead role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Crocs family!
How to prepare for a job interview at Crocs, Inc.
✨Know the C.H.A.R.M. Model
Familiarise yourself with Crocs' C.H.A.R.M. service model before the interview. This will show that you understand their approach to customer service and are ready to deliver outstanding experiences. Think of examples from your past roles where you've embodied similar values.
✨Show Your Leadership Skills
Prepare to discuss your previous leadership experiences in retail. Highlight specific instances where you coordinated a team, met sales targets, or improved store operations. This will demonstrate your capability to lead and inspire others in the role of Store Team Lead.
✨Emphasise Flexibility and Passion
Crocs values flexibility and a genuine passion for retail. Be ready to talk about your availability and how your enthusiasm for creating memorable shopping experiences can contribute to the team. Share stories that reflect your commitment to the brand and its values.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's goals, team dynamics, and how success is measured. This shows your interest in the role and helps you gauge if it's the right fit for you. It also gives you a chance to demonstrate your proactive approach to understanding the business.