At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Crocs, a brand that values individuality and creativity.
- Benefits: Growth opportunities, flexible hours, and a fun team environment.
- Other info: Be part of a diverse and inclusive workplace that celebrates uniqueness.
- Why this job: Make a real impact in retail while having fun and building relationships.
- Qualifications: 2-3 years of retail experience and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. You’re encouraged to break the mold and create something better.
As an Assistant Store Manager, you will have the opportunity to provide valuable experiences and deliver world-class service to our consumers on a daily basis. In this role, you will be responsible for opening and closing procedures, educating team members on product and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.
What You’ll Do- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers.
- Lead the store team in meeting and exceeding performance metrics, including sales, consumer service and charms.
- Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities.
- Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns.
- Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations e.g., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
- 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles.
- Proven leadership skills, with a drive to challenge, empower, and achieve team results.
- Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- A proactive approach to completing tasks efficiently and with attention to detail.
- Proficiency in MS Office and different POS systems.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Assistant Store Manager, Dalton Park Outlet in Murton employer: Crocs, Inc.
At Crocs, Inc., we pride ourselves on fostering a dynamic and inclusive work culture where every team member is encouraged to break the mould and make a real impact. As an Assistant Store Manager at our Dalton Park Outlet, you will enjoy opportunities for personal and professional growth while working alongside passionate colleagues in a supportive environment that values creativity and collaboration. With a commitment to outstanding service and community engagement, Crocs offers a rewarding career path in retail that goes beyond just selling shoes.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager, Dalton Park Outlet in Murton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Crocs' values and mission. This way, you can show how your personal style aligns with their vibe, making you a perfect fit for the Assistant Store Manager role.
✨Tip Number 2
Practice your C.H.A.R.M. service model skills! Think of examples from your past experiences where you delivered outstanding customer service. Being able to share these stories will demonstrate your passion for creating memorable shopping experiences.
✨Tip Number 3
Network like a pro! Connect with current or former Crocs employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the brand!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Store Manager, Dalton Park Outlet in Murton
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share specific examples of how you've created memorable shopping experiences in the past. We want to see that excitement and commitment to delivering outstanding service.
Tailor Your Application:Make sure to customise your application to fit the Assistant Store Manager role. Highlight your leadership experience and how you've successfully met sales targets before. This helps us see how you can contribute to our team at Crocs!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your skills and experiences.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Crocs family!
How to prepare for a job interview at Crocs, Inc.
✨Know the C.H.A.R.M. Service Model
Familiarise yourself with Crocs' C.H.A.R.M. service model before the interview. This will not only show your enthusiasm for the role but also demonstrate that you understand their approach to customer service, which is crucial for an Assistant Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific instances where you empowered team members or exceeded sales targets. This will help illustrate your capability to drive results and foster a positive team environment.
✨Demonstrate Your Passion for Retail
Be ready to discuss what excites you about retail and how you create memorable shopping experiences. Share personal anecdotes that reflect your genuine enthusiasm for the industry, as this aligns perfectly with what Crocs is looking for.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities within Crocs. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
