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For Companies At a Glance
- Tasks: Lead a dynamic sales team and deliver exceptional customer experiences every day.
- Company: Join Crocs, Inc., a brand known for its fun and inclusive culture.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a key player in creating memorable shopping experiences and driving sales success.
- Qualifications: 2-3 years of retail experience, preferably in leadership roles.
- Other info: Embrace a diverse and inclusive work environment with great career advancement potential.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Team Lead role at Crocs, Inc.
As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world‑class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
What You’ll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
- Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Lead by example and collaborate with Store Management to improve personal key performance indicators through sales‑driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What You’ll Bring to the Table
- 2–3 years of total retail experience, with a preference for candidates with previous store leadership roles.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Team Lead in Livingston employer: Crocs, Inc.
Contact Detail:
Crocs, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead in Livingston
✨Tip Number 1
Get to know the company culture! Before your interview, check out Crocs' social media and website to understand their values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your C.H.A.R.M. service model skills! Think about how you can deliver outstanding service and create memorable experiences for consumers. Prepare examples from your past roles where you've gone above and beyond to help customers.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've coordinated teams or driven sales targets in previous jobs. Highlight your ability to motivate others and create a positive team environment—this is key for a Team Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Crocs family. Good luck!
We think you need these skills to ace Team Lead in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Lead role. Highlight your retail experience, especially any leadership roles, and don’t forget to mention your passion for creating memorable shopping experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the opportunity at Crocs and how you embody the brand’s values. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts well. We want to see how you can build rapport with both consumers and team members!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Crocs team!
How to prepare for a job interview at Crocs, Inc.
✨Know the C.H.A.R.M. Service Model
Familiarise yourself with Crocs' C.H.A.R.M. service model before the interview. This will not only show your enthusiasm for the role but also demonstrate that you understand the importance of delivering outstanding service to consumers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved sales performance. Highlight how you coordinated tasks, delegated responsibilities, and motivated your team to achieve targets.
✨Demonstrate Flexibility and Passion
Be ready to discuss your availability and willingness to work flexible hours, including nights and weekends. Share your genuine excitement for retail and how you create memorable shopping experiences for customers.
✨Emphasise Communication and Teamwork
Think of instances where you've built rapport with both consumers and team members. During the interview, express your proactive approach to teamwork and how you encourage an enjoyable environment for sharing ideas and concerns.
