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- Tasks: Lead a team to deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Crocs, Inc., a brand that values individuality and creativity.
- Benefits: Full-time role with opportunities for growth and a dynamic team atmosphere.
- Why this job: Make a real impact while creating memorable shopping experiences for customers.
- Qualifications: 2-3 years of retail experience, preferably in a leadership role.
- Other info: Flexible hours and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. You’re encouraged to break the mold and create something better.
As a Sales Team Lead, you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
What You’ll Do:- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
- 2–3 years of total retail experience; with a preference for candidates with previous store leadership roles.
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
Store Team Lead, Caledonia Park Outlet in Gretna employer: Crocs, Inc.
Contact Detail:
Crocs, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Lead, Caledonia Park Outlet in Gretna
✨Tip Number 1
Get to know the company culture! Before your interview, check out Crocs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your C.H.A.R.M. service model! Since this is a key part of the role, think about how you can demonstrate these values during your interview. Share examples from your past experiences where you’ve delivered outstanding service or created memorable shopping experiences.
✨Tip Number 3
Be ready to showcase your leadership skills! Think of times when you’ve led a team or taken initiative in a retail setting. Highlight how you coordinated tasks, motivated others, and met sales targets – this will resonate well with the Store Team Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Crocs family. Let’s make your job search a success together!
We think you need these skills to ace Store Team Lead, Caledonia Park Outlet in Gretna
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail and sales shine through! We want to see how excited you are about creating memorable shopping experiences for our consumers.
Tailor Your Experience: Make sure to highlight your relevant experience, especially if you've held leadership roles in retail before. We love seeing how your past experiences can contribute to our team at Crocs!
Be Yourself: Don’t be afraid to show your personality in your application. At StudySmarter, we value authenticity, so let us know what makes you unique and how you can break the mould with us!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation about your future with Crocs!
How to prepare for a job interview at Crocs, Inc.
✨Know the C.H.A.R.M. Model
Familiarise yourself with Crocs' C.H.A.R.M. service model before the interview. This will not only show your enthusiasm for their customer service approach but also help you articulate how you can deliver outstanding service and create memorable shopping experiences.
✨Showcase Your Leadership Skills
Prepare examples from your past retail experience that highlight your leadership abilities. Discuss how you've motivated a team, handled challenges, or improved sales performance. This will demonstrate your readiness for the Store Team Lead role.
✨Emphasise Flexibility and Availability
Be ready to discuss your flexibility regarding work hours, especially nights and weekends. Crocs values commitment, so showing that you're willing to adapt your schedule will make a positive impression.
✨Demonstrate Passion for Retail
Express your genuine excitement for retail and sales during the interview. Share what you love about creating enjoyable shopping experiences and how you embody the brand's values. This passion can set you apart from other candidates.
