At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Crocs, Inc., a brand that values individuality and creativity.
- Benefits: Competitive pay, growth opportunities, and a fun work environment.
- Other info: Flexible shifts and a chance to work with industry leaders.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Retail experience and a passion for teamwork and customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. You’re encouraged to break the mold and create something better.
As an Assistant Store Manager, you will play a pivotal role in providing valuable experiences and world-class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
What You’ll Do- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
- Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
- Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
- Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
- Possess at least A Level / Diploma or above preferred.
- Minimum 4 years of total retail experience; with a preference for candidates with previous store leadership roles.
- Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results.
- Professional working proficiency in English; proficiency in other language(s) will be an advantage.
- Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners.
- Flexible to work on a rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
- Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system.
- Desire to succeed in a high growth, fast-paced retail environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Assistant Store Manager_Great World City employer: Crocs, Inc.
At Crocs, Inc., we pride ourselves on fostering a dynamic and inclusive work environment where every team member can thrive. As an Assistant Store Manager at our Great World City location, you will not only have the opportunity to lead a passionate team but also benefit from comprehensive training and growth opportunities within a globally recognised brand. Our culture encourages creativity and collaboration, ensuring that your contributions are valued and impactful in delivering exceptional customer experiences.
