At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Crocs, Inc., where your unique journey is valued and encouraged.
- Benefits: Growth opportunities, supportive team environment, and a chance to make a real impact.
- Other info: Exciting role with a focus on community engagement and personal development.
- Why this job: Be part of a fun, innovative team that values creativity and collaboration.
- Qualifications: 2-3 years retail experience with leadership skills and strong communication.
The predicted salary is between 25000 - 30000 £ per year.
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. You’re encouraged to break the mold and create something better.
As an Assistant Store Manager, you will have the opportunity to provide valuable experiences and deliver world-class service to our consumers on a daily basis. In this role, you will be responsible for opening and closing procedures, educating team members on product and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.
What You’ll Do- Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
- Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers.
- Lead the store team in meeting and exceeding performance metrics, including sales, consumer service and charms.
- Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities.
- Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns.
- Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations e.g., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
- 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles.
- Proven leadership skills, with a drive to challenge, empower, and achieve team results.
- Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers.
Assistant Store Manager, Dalton Park Outlet employer: Crocs, Inc.
At Crocs, Inc., we pride ourselves on fostering a dynamic and inclusive work environment where every team member can thrive. As an Assistant Store Manager at our Dalton Park Outlet, you will not only have the opportunity to lead a passionate team but also benefit from extensive growth opportunities and a culture that values creativity and innovation. With a focus on delivering exceptional customer experiences and a commitment to employee development, Crocs is an excellent employer for those seeking meaningful and rewarding careers in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager, Dalton Park Outlet
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Crocs' values and mission. This way, you can show how your personal style aligns with their vibe, making you a perfect fit for the Assistant Store Manager role.
✨Tip Number 2
Practice your C.H.A.R.M. service model skills! Think of examples from your past experiences where you delivered outstanding service. Being able to share these stories will demonstrate your passion for consumer engagement and your ability to lead a team.
✨Tip Number 3
Network like a pro! Connect with current or former Crocs employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Store Manager, Dalton Park Outlet
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've delivered outstanding service or led a team in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Store Manager role at Crocs. Highlight your relevant experience and skills that align with the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the communication skills we value in our team members.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in your career with us at Crocs.
How to prepare for a job interview at Crocs, Inc.
✨Know Your C.H.A.R.M.
Familiarise yourself with Crocs' C.H.A.R.M. service model before the interview. Think about how you can demonstrate outstanding service and build relationships with consumers. Prepare examples from your past experiences where you've successfully engaged customers.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Be ready to discuss your previous leadership roles and how you've empowered your team to achieve results. Use specific examples that highlight your ability to motivate and challenge others.
✨Understand Retail Operations
Brush up on your knowledge of retail operations, including stock management and POS systems. Be prepared to discuss how you've handled these tasks in the past and how you can contribute to the smooth running of the store at Crocs.
✨Create a Positive Team Environment
Think about how you can contribute to a fun and collaborative team atmosphere. Share ideas on how you've fostered teamwork in previous roles and be ready to suggest ways to encourage sharing of ideas and concerns among team members.
